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Scalable Reviews

Aandelen- en ETF-beleggingsplatform | Scalable Capital

3.57
134 reviews
Great Rating
Based on 134 user experiences

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AI Review Summary Based on 133 reviews

Customers report a generally positive experience with Scalable Capital, citing ease of use, intuitive apps, and strong customer service. Many reviews highlight the platform's suitability for beginners and its transparent, low-cost structure. However, recurring technical issues, slow support responses, and problems with account access and fund transfers are frequently mentioned. Some users also note limitations in trading functionality and product availability.

What customers love
  • Easy to use
  • Low fees
  • User friendly
  • Simple setup
Common concerns
  • Technical issues
  • Limited stocks
  • Delayed payouts
  • App crashes

Last updated 3 months ago

J

Simple app UI but not all stocks available

Simple to use app but not all stocks are available from NASDAQ
Z

The downside that is making me reconsider being a user

I like the app and how easy it is to see all my investments The overview page is great The thing I dislike is thatm whenever I want to access the money I invested I have to wait 8 weeks I understand that you might have a reason to do so however your competitors like Trade Republic do not have this condition This is really making me reconsider using Scalable as a broker because if i need to access this money for an emergency I can not Edit I read your answer and I appreciate your explanation One thing I would suggest is that you could at least make part of the funds available sooner Eg let users access 70 of their invested money in a couple of days and the remaining 30 would be available in 8 weeks In the case of possible chargebacks then Scalable would be covered and no overdrafts would happen
M

Smooth process setting up the account

Smooth process setting up the account Excellent customer service and speed in responding to requests
J

User friendly

User friendly App is very useful graphs and info well summarised easy to understand and helpful to keep track
A

Very Good Visibility

Easy to to monitor the status of investments Response time to queires is prompt and helpful Investment growth has been disappointing since the flying start a year ago
K

Easy for the customer

Very good service both in terms of initial on-boarding and then when I wanted to change the risk profile - very different to the paperwork of olde Of course the key will be the investment performance - but so far so good
B

Easy User Interface and Loaded with Features

The App and website are evolving with time Lots of features are being added Still lot of features like Analysis reports Dividends info etc like in Trade Republic could be added
A

I used the free Broker function for

I used the free Broker function for buying shares and ETFs and I find it very user friendly I needed to contact the support team once and they resolved the issue in a timely manner So far I can only recommend it
S

Reliable execution ETF universe

Reliable execution very good ETF universe good reporting Missing are Dividend forecasts and Analysis
T

Intutive UI

Intutive UI Right place to set and forget ETFs Prime customers deserve faster customer service
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