


Based on authentic user experiences
Darren Harrison
6775 reviews
N/A
7 months ago
Very professional patient and kind lady Thank you Deborah
I visited the Belvedere site last week by appointment the help I was given by Deborah was above and beyond she had lots of patience with me and explained all about the Elton flat that I m interesting in buying she has rung me twice since with updates I m buying the flat on my own So I needed to ask a lot of questions Thank you for all your help
J
6775 reviews
N/A
7 months ago
This review is solely in light of the
This review is solely in light of the site Manager Darryl and his team for being so helpful professional approachable and always going above and beyond with the many many issues we have had with buying our dream home Sales have got some of our choices wrong and customer care will not accept fault will not replace them or offer any form of refund for the error made on their part our neighbours have the same fault and the same product put into their home after choosing the same choices we had so clearly a sales error and customer care have been rude and arrogant despite us spending in excess of 11k on upgrades to be given the wrong choices Seems once they have your money they are no longer bothered There had been a huge list of snags and initially we was given different points of contacts to help us resolve this months into living in our new home nothing was done until Darryl the superhero stepped in and took over within a short time he has completed around 80 of the jobs and is a man of his word If he says he s going to do it it s guaranteed a job done He continues to plough through our jobs lists and I ve every confidence in him The layout of our Seddon home is perfect it was exactly what we was looking for however the quality of the finishes leaves a lot to be desired ill fitted and dented wine cooler don t believe you re own eyes when using the show home the sales team told us to visit as a reference for any upgrades because they won t do it as well in your home as in the show home and tell you that s just the way it is Wrong tiles in the family kitchen diner lounge area despite this being a paid extra and Seddon will not change them Dented bi fold door frames mortar all over the footplate creaking landing sloppy jobs done to rush us in with a promise to be in before Christmas on 19th December our move in date by Simon in Sales who also made inappropriate comments and was rude we decided to pay 6k for the flooring package as nobody would have been able to fit flooring throughout so close to Christmas only to be put back to January 17th and given the wrong flooring in the kitchen diner family and no compensation or replacement Wrong flooring in the hall and downstairs WC and a take this 500 compensation or we will replace it but you have no access for 3 days we felt obligated It s been very poor and taken away the excitement we should have had during this time Thank goodness for Darryl and the team there s always a silver lining but absolutely no recommendations to anyone ever to buy a Seddon Home We bought with Seddon with an impression of them being fantastic at what they do only to have those illusions shattered Maybe we will sell this house in the future and buy with a better builder and finally have the home with the finishes we had worked hard for saved hard for and dreamed of Kim Sloane Weavers Way
Xhoi B Doake
6775 reviews
N/A
7 months ago
The Marsden at Belvedere
We have just moved into our new Marsden home at the Belvedere site in the beautiful grounds of the old Malsis school The Seddon brothers were once at the school and have taken this site on as their flagship development and this shows The site is amazingly beautiful with woodland walks the original lake and some well maintained community football pitches for the local team to play and practice on The houses are in 3 phases and we are in phase 2 Each phase has its own character and is well thought out We have no houses overlooking us at the front or back and our large back garden fully turfed leads down a wild planting bank to the Glusburn Beck - not what you would expect these days with a new housing estate The stressful process of moving was made much better with the help and guidance of Deborah the site sales advisor She was cheerful and informative throughout and helped us get through the complicated process of buying a new build house its 18years since we last moved She was a great help when it came to choosing our tiles and flooring letting us take the samples into the show house and home overnight so we could have a really good look at them in different lights She was always positive and supportive when we were getting a bit down about things during the rollercoaster of emotion that comes with buying a house In the end we were only 3 months from putting our house on the market to actually moving in Once we moved we had the usual list of snags nothing major and Shaun the builder site manager and his team were brilliant at sorting these out Everything was sorted perfectly within a week of us giving them the snagging list except some problems with the front turf which will be fixed next time the turf team are on site Shaun has been great throughout and gave us a great tip when we first went to meet our house - we took photos of all the wiring before the plaster board went on which means we now know where and where not to drill now we are in I have been reassured by Shaun that they will help us sort out any problems which arise with the house whilst he and the team are still on site In summary - a beautiful quality built house on an amazing development with sales and building staff who made the process of buying and moving as good as it can be during difficult times
Richard
6775 reviews
N/A
7 months ago
Belvedere at Malsis
We recently completed on a plot at the Seddon Homes Belvedere site at Malsis We were pleasantly surprised by the setting and surroundings yet having missed out on other opportunities were feeling uncertain However the Sales Agent Deb Crampy was fantastic not at all pushy just knew her site and was so helpful put all our apprehension at bay Brilliant at what she does Thank you Sarah and Peter
K Gallagher
6775 reviews
N/A
7 months ago
The sales team Laura and Naomi have
The sales team Laura and Naomi have take great care of us the whole way through the process Then when you get to meet the builders they are brilliant too Ollie and John in particular and always going above and beyond with the finishing touches to make your whole experience amazing A great team throughout at Seddon and we are made up with our beautiful home
Mark Burch
6775 reviews
N/A
7 months ago
A Genuine Partnership At Every Stage Of The Process
From our initial expression of interest through to our moving in day and beyond the team at the Zodiac Estate have gone above and beyond with their advice and guidance their tenacity when chasing up the mortgage adviser and the solicitor and their after care provision Despite the limitations placed on them by the Coronavirus pandemic they worked tirelessly to move the process forward as quickly and efficiently as possible Viewings and consultations were arranged promptly They handled our weekly calls with patience and understanding The builders explanation of the many new features of the house were thorough and comprehensive Since we moved in they have frequently enquired as to our welfare and to the condition of the house Any problems - and there has been just one small issue - have been dealt with effectively They have even helped us to clear our rubbish bags before the bins were delivered by the council We are delighted with both the house and the ongoing service
Peter Lonsdale
6775 reviews
N/A
7 months ago
Sharon Sales Representative Hawtree Grove
Writing this review is a must for us not because we had to but because we were compelled to do so by the kindness and care shown to us by Sharon From the beginning when we were just browsing not looking to buy a property for a few months to this very day 3 days after having moved in she has been and still is a delight to work with I work in sales myself so seen as i know the tricks of the trade we have come across many people who are dishonest and just care about scoring a sale and to us the most important thing was not to have a perfect journey but go on this journey with honest trustworthy reliable and hardworking people Sharon has by far exceeded the expectations fighting our corner when the waiting game was long and taking care of everything needed We have loved getting to know her and working with her to see one of our biggest dreams come true Kindness is what we value and your kindness has really blessed us We couldn t recommend her enough We are grateful to be working with her to finalise the small details needed to make our house our HOME Sharon Hawtree Grove Banks Southport thank you for everything big and small it hasn t gone unnoticed From Chris Xhoi Doake
Mr Mrs S
6775 reviews
N/A
7 months ago
The Hawthorns - Keele
Fantastic service received COVID interupted our completion date but what can you do A special thanks has to go to the Site Managers Andy Derek Scott Anything we have asked for they have actioned within a really quick timescale and above all they are friendly and very approachable Thank you for helping make the process so smooth
Mike and Kim
6775 reviews
N/A
7 months ago
5 Stars
From the very beginning of our journey with Seddon Homes to the very end it s been incredible Naomi and Laura in the sales office are fantastic people that really do care and look after you Their communication is amazing and they kept in touch with us every step of the way Olly John and the rest of the building team are too incredible Nothing was too much for them and they genuinely wanted us to love our new home which we really do From the brickies to the plasterers sparks and joiners everyone is so friendly and always found time to say hi and ask how everything is Each building job has been meticulously completed with the upmost care Even down to the snagging we are under no illusion that a brand new house will not be without any snags No matter how big or small the team have dealt with anything within days making our whole experience that much better The whole team are so genuine and professional and we are so grateful The house is beautiful and perfect in every way and we so happy A huge THANK YOU to you all We are genuinely going to miss each and every one of when the builds are completed Love Kelly and Daniel
Mr and Mrs Appleton
6775 reviews
N/A
7 months ago
Zodiac Warrington
Some people are wary of buying a new build property Our experience is that with Seddon Homes the entire process has been a pleasure Zodiac is a fantastic development where we agreed to buy our house in the early stages of the build We have been incredibly lucky that everyone on site is so friendly and committed to excellence in build quality and customer care Nothing has been too much trouble from the plot reservation through options selection build update and handover to post-completion sign off Even after completion we are still made to feel welcome and appreciated each day The end result is a wonderful new home delivered by a great team of people who Seddon Homes should be very proud of Particular thanks and praise are due to Laura Naomi John and Ollie Guys you are superstars