


Based on authentic user experiences
Ms Chris Baltazar
6731 reviews
N/A
1 year ago
Took a little long to receive my order
Took a little long to receive my order But love it Thank you
Jenna Ellis
6731 reviews
N/A
1 year ago
Absolutely love the material
Absolutely love the material The softest I ve had
Terri Knebel
6731 reviews
N/A
1 year ago
First and foremost no transparency in
First and foremost no transparency in the return policy Also the size does not even remotely fit to size So now stuck with two sweat shirts I can t wear
Alisha Sullivan
6731 reviews
N/A
1 year ago
Satisfaction guaranteed my a
Satisfaction guaranteed my a You can only return the hoodie if it s never been worn or washed and still has tags The cotton candy colored hoodie had barely any color and even following their washing instructions what little color there was ended up fading The hoodie wasn t any softer than one I bought from walmart Totally dissatisfied and feeling totally ripped off
Stacey Money
6731 reviews
N/A
1 year ago
NOT butter soft and runs small - bad customer service
First off - these hoodies are NOT butter soft as advertised and the sizing is not true to size I received my order and the advertisement said a 25 gift card - but never received that I have tried to contact customer service to check on returning exchanging since the shirts do not fit and run small and have had zero response Very poor customer service and overall a waste of money
Marie Gauvin
6731 reviews
N/A
1 year ago
I m still waiting from November 30
I m still waiting from November 30 2023 for my sweatshirt I purchased 2 but only received one I ve sent emails and NO response Not happy with this company at all I will never order again
Mandy Hibbert
6731 reviews
N/A
1 year ago
Bought two hoodies for the 39 special
Bought two hoodies for the 39 special They came quickly right color right size They fit great and yes they were super soft I loved them until I washed them They are SO PILLY And every time I leave a review on their Facebook ad or video they delete it I almost bought 4 more in the rest of the colors so glad I didn t
VLC
6731 reviews
N/A
1 year ago
Worst Customer Support Ever
I order their great deal of 2 of the butter hoodies for 39 00 on December10 plenty of time to ship for Christmas I have yet to get a tracking or my order and this is after 4 emails to the company There is no phone number to contact them I will be filing a complaint with the Better Business Bureau and the New York Attorney General s office Even companies in China deliver better customer service
Carol
6731 reviews
N/A
1 year ago
Funny on Facebook
Funny on Facebook they delete true reviews Only publish good reviews Deleted mine Suppose to get 2 pair of joggers for 39 I only got 1 pair They blamed it on me at checkout Would NOT make it good Even after several e-mails So disappointed with this company
Debbie Mogdis
6731 reviews
N/A
1 year ago
Well this explains a lot ----- F RATING
Well this explains a lot -----BBB Rating Accreditation F ratingTHIS BUSINESS IS NOT BBB ACCREDITED NO ANSWERS Purchased 2 hoodies in November Order 2 same size but when printed order - one said XS - Emailed to change order - NO ANSWER Was to get a 35 gift card got notice of 3 weeks after order but still no order and card expired soon Asked to have card extended until I could see how items fit etc - NO ANSWER Emailed several times on shipping delay - NO ANSWER Emailed and used Contact Sheet requesting customer service respond re XS Hoodie finally rcvd - NO ANSWER No Phone Number No way to respond to emails Asked to unsubscribe - Still getting emails NOT TRUE SIZES - NO CUSTOMER SERVICE - NO CHAT ABILITY - NO ONE THERE TO TALK TO WISH I COULD GIVE A NEGATIVE NUMBER