Sherpr Reviews

First time I ve ever used a company to

First time I ve ever used a company to ship my suitcase back What a fantastic service 24hours delay caused by staff at Charles de Gaulle airport Will use this every time I return home from holiday Cheaper than hold luggage rates

A good service which I would recommend

Everything went according to plan and the case was undamaged My only comment was that we were given only a couple of hours notice of the delivery time at the end of the holiday and hadn t accessed the email We might have been out

Excellent service

Everything was so easy I have used them three times and they have always been extremely helpful explaining what is required they keep you informed every step of the way and the service is excellent

Very helpful

I had several issues with the pick up which were of my doing but Sherpr was patient and very helpful throughout They responded quickly even to late night emails Sherpr is my go to for now on all things delivery

Top notch service from start to finish

Top notch service from start to finish and a friendly follow up Will most definitely recommend them to others and I will be making use of their services again

A straightforward process - no glitches

The collection came on the right day and at a sensible time I was informed straightforwardly about how it would work and everything happened as I had been told My case was delivered to its destination in very good time The only minor drawback was filling in the customs form but obviously that is just something that has to be done

Amazing customer service

I was worried that my luggage wouldn t reach me in time but their customer service representatives kept on top of everything for me and my bags arrived on time They also helped me process customs very easily as I was shipping from the UK to Spain I definitely would recommend that you use their service

Fixing problems of our own making

We had problems of our own making on both the outward journey and return On the outward journey Chelsea from customer support stepped up and resolved it without any fuss and on the return delivery Samantha resolved our tricky problem very efficiently What we valued most of all was being kept up to date with what was happening and informed promptly of key issues Very grateful to both customer support members who are obviously well trained very pleasant and have good communication skills