Transglobalexpress Reviews

International Parcel Delivery, Air Freight & Sea Freight Services

transglobalexpress.co.uk
3.57
140 reviews
Great Rating
Based on 140 user experiences

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Rated 3.57 out of 5 by 140 Happy Customers

42.9%
14.3%
14.3%
14.3%
14.3%
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AI Review Summary Based on 140 reviews

Transglobal Express receives consistent 5-star praise for customer service, with many reviewers highlighting helpful, professional, and responsive staff. Delivery reliability and speed are frequently noted as positives, especially for international shipments. Some recurring issues include damaged parcels, unexpected surcharges, and claims difficulties. The company is widely described as trustworthy and efficient, though a minority of reviews report problems with lost or delayed packages.

What customers love
  • Fast delivery
  • Great customer service
  • Easy booking
  • Helpful staff
  • Reliable service
Common concerns
  • Expensive pricing
  • Damaged parcels
  • Lost packages
  • Claim issues
  • Extra charges

Last updated 2 months ago

S

I always get first class service when I

I always get first class service when I use Transglobal Very efficient and polite collection driver Real easy to send items to USA
E

Superb professional service

Superb professional service Lyndsey was fabulous Due to this being a NI package from England it was so useful to have her expertise and patience Reassured me everything was correct and reduced my fluster
P

I just love Transglobal Express

I just love Transglobal Express Importing can be so complicated now thanks to Brexit but Transglobal are there for you on the end of a phone when you need help Try doing that with Fedex UPS DHL etc
P

Thank you for your help with my parcel

Thank you for your help with my parcel going to South Africa and for sending labels The gentleman I spoke to was very patient
S

Package for Canada

Package was delivered both clients happy the package was easy to trackDelivered as promised Very happy customers
L

Superfast service

As always exceptionally helpful Even more impressed that my parcel took 5 days to get from Gosport to Melbourne Incredible
S

Had to send 2 international shipments

Had to send 2 international shipments so had a lot of commodity codes to find which I really struggled with I called and Ayisha helped me through the process wich took some time She was so helpfully nothing was to much trouble cant thank her enough for all the help today
R

Good pre-collection information on

Good pre-collection information on timing and driver arrived exactly at collection time which was very helpful Excellent5 service
L

Amy Muller was a delight

Amy Muller was a delight She helped me sort out my own problem quickly and efficiently To me customer service in the UK is a huge plus I will certainly continue to use TG
R

Quote for a small item

I needed a quote to send a photo to the USA I contacted Live Chat and was connected to Lyndsey She gave me all the options available and was very helpful and polite throughout I always receive a great service from Transglobal Express and will continue to use them

About Transglobalexpress

Specialist worldwide freight forwarders with 30 years experience in providing air freight and sea freight forwarding services. Save up to 70% on parcel delivery costs with our discount international courier services.

United States

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