


Based on authentic user experiences
Michael J Russ
6775 reviews
N/A
10 months ago
OUCH
Yep I was victimized by Shop at Mars to the tune of 49 a month for a bogus Membership Fee They were nice enough to give prompt service via their phone Contact Phone number to cancel the membership but they had already stung me for 150 before I realized it Lesson learned I wonder where the fine print was that authorized this debit I suggest you cancel your debit or credit card that was used for this bogus membership so the details they have are no longer valid
Cindy DeMarche
6775 reviews
N/A
10 months ago
Scam company
This company tries to make charges on your bank account to steal money I placed an order for magnetic eyelashes from Instagram add Big mistake Never received item then a month later they tried to enter my bank account But my bank caught it and stopped it Be ware of ordering anything from social media
Merilyn Roberton
6775 reviews
N/A
10 months ago
Scammed
I noticed on my Credit Card a c that I have been charged 49 for a transaction that I didn t authorize When converted to AUD it has become 74 08 I have not been able to contact them in regard to this now that I have read other comments I realize that I am not the only one Never am I going to buy anything on FB again It s just too risky
Barbara
6775 reviews
N/A
10 months ago
Shocking service Avoid
Placed an order it has taken them over a month to let me know they cannot fulfil my order only because I contacted them I had not received it then another week in replying Absolutely shocking service AVOID order placed Oct 3rd outcome received November 4th
Juliet Griffin
6775 reviews
N/A
10 months ago
You need to read their T Cs carefully subscription scammers
You need to read their T Cs carefully as they offer you free deliver for first order but you are actually signing up to a monthly subscription and if you dont cancel in 14 days you are charged monthly from then on until you cancel They make their money by scamming you with the monthly subscriptions feeTry getting your money back they just refer you to their T C s
Meadow Cern
6775 reviews
N/A
10 months ago
SHOP AT MARS IS A SCAM SITE
I ordered a lanyard for 5 99 from Shop at Mars and it arrived but I had NO IDEA that I would be charged monthly for a membership I didn t notice right away either that these charges were coming out so that six dollar lanyard cost me almost 350 There s no place to sign in for any so-called membership account and no benefits--neither products nor services or anything else--for having said membership the first email says it s free A HARD lesson learned STAY AWAY FROM THIS COMPANY AS IT S A SCAM
Tracey Cornwel Smith
6775 reviews
N/A
10 months ago
Scam get charged for a subscription
I bought a small product and for 4 months have been charged 49US for a subscription fee To date I have not received any service for this charge The registration page also does not say you are going to get charged monthly and they don t give you another option I have asked for a refund and await Be careful when purchasing from this company
Rob van Loon
6775 reviews
N/A
10 months ago
What is wrong with shopatmars is the
What is wrong with shopatmars is the fraudulent way people visiting the site are tricked in a completely useless membership as you call it Paying fot the privelige of buying is rediculous This membership is seemingly very difficult to end the credit card is charged each and every month
Amanda Richardson
6775 reviews
N/A
10 months ago
Do not buy anything from Shop from Mars
Do not buy anything from Shop from Mars It is a scam You buy one thing and then every month they kept taking payments and send you nothing even if you have sent 10 emails to cancel subscription but they keep taking money Be warned
Caitlin De Sousa
6775 reviews
N/A
10 months ago
DO NOT buy anything from Shop at Mars
I bought a product from Shop at Mars on the 16 June for 29 97 and didn t receive the product till months later and since i have had 5 payment of 49 that have gone out to them since I have been in contact with Shop at Mars but they have been very rude and dismissive of my questions and requests saying that it is my own fault and that they cant do anything for me I will never be buying anything from them again Terrible customer service