Shopee Reviews

2.75
72 reviews
Average Rating
Based on 72 user experiences
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
S

The Shopee Malaysia FORCE seller to

The delivery guys don t have a good attitude Keep leaving the items on the gate and say it s due to covid-19 Can we have the option of collecting them ourselves at the nearest sorting centre Cut the delivery guys out
L

Shoppee Sale 9 9 is a SCAM

The Shopee Malaysia FORCE seller to accept the DHL or J T shipping Terms and conditions by automatically POP OUT no matter what link I press can not function it was blocking However I am totally not interesting The most unreasonable thing is it just have ACCEPT button without any other cancel or decline button It is obviously FORCING people to use the shipping
L

Previously read many really bad reviews

Shoppee Sale 9 9 is a SCAM They are sadly lacking in integrity None of the items I wanted were discounted Even delivery was charged as per normal Shoppee in response to my review says 9 9 Sales only a campaign that features hot selling items This is also subject to first come served basis Thus the free shipping voucher limited redemption attempt only Again What Sale
S

Urbanic customer care support Shopping online call 8249027295 Urbanic customer care support Shopping online call 8249027295

Previously read many really bad reviews about Shoppee s lack of transparency over refunds but could not emphasise with others Today I finally understood what the bad reviews are about I also cancelled my Shoppee account by deleting all my account data and cards Please do not begin to use Shoppee Everything seems good until you face problems with refunds Unlike Shoppee Lazada is so incredibly good and easy to deal with I have after the last 4-5 years decided which online seller I should trust
P

Terrible customer service

Terrible customer service As a seller nothing gets resolved within a reasonable timeframe they always send a scripted email within 24 hours saying that it will take between 3-5 days to get it to the right team when it is basic administrative things related to the platform and each time someone responds they just refer irrelevant instructions or make statements that are contradicting others They are not rude but terribly incapable of actual resolution I have three pending problems now that are between 2 and 4 weeks old No trust in the individuals or system behind customer care even though the platform has the strongest traffic and revenue generation it s a shame
G

Great prices but beware

Great prices and prompt delivery But the third purchase I made clearly tells me that trusting online shopping is a big mistake The seller clearly misinformed me via chat for the sake of selling their product So be careful when you see prices that s too good to be true BTW I reported the product and the seller on Shopee but no acknowledgement or action till date
O

System programmed to block free delivery and Coin cashback vouchers

Just sharing on Shopee Free delivery and coincash back voucher At designated time after collecting those vouchers to be used PLS BE AWARE IF YOU ARE A REGULAR USER OF FREE DELIVERY AND COIN CASHBACK CLAIMER The Shopee system will bar you from all these free delivery and coin cashback Reason could be you are using too much all those free delivery and coin cashback vouchers My family has experienced it with a few shopee accounts of ours which upon pressing to redeem at even on the dot of the timing the vouchers are disallowed it gave the message redemption is at 99 usage This is redeem within the 1st SECOND of the specified time Not satisfied I use someone account which hardly buy from Shopee and the same vouchers are available and allowed to proceed even in an hour later Imagine waiting till 1am to redeem those vouchers at 1am sharp only to be block by those programmed system Shopee pls announced all this system blockage gentlemanly
D

there s no one site available for france

It s okay hehehe
M

Why did the seller not accept my

Why did the seller not accept my cancellation request
Q

Good apps easy to use but delivery is

Good apps easy to use but delivery is very slow

About Shopee

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Frequently Asked Questions

Shopee Malaysia, accessible via Shopee.com.my, is the official Malaysian portal of the Shopee e-commerce platform. It is a leading digital marketplace in Southeast Asia, operated by Sea Group, that connects millions of local buyers and sellers. The platform offers a secure and comprehensive online shopping experience with a vast array of products, competitive pricing, and various engagement features tailored to the Malaysian market.

Shopee Malaysia features a user-friendly interface with clear navigation to sections like daily flash sales and product categories. Core features include ShopeePay, a digital wallet for cashless transactions and bill payments; interactive elements like live streaming and Shopee Games for earning rewards; and dedicated zones such as Shopee Mall for authentic branded goods and Shopee Local for quick delivery. The platform emphasizes a seamless and engaging shopping journey.

Shopee Malaysia hosts an extensive inventory across numerous categories. Shoppers can find consumer electronics, home and living goods, health and beauty products, fashion apparel, groceries, automotive accessories, and much more. The platform supports products from both large international brands and local small-to-medium enterprises (SMEs), ensuring a diverse selection for all consumer needs.

Shopee Malaysia provides a robust ecosystem for sellers, offering tools for store management, logistics support through integrated shipping services like Shopee Express, and access to targeted advertising solutions. The platform also provides educational resources and seller support centers to help vendors optimize listings, understand market trends, and grow their online business, contributing significantly to the local digital economy.

Shopee Malaysia offers multiple secure payment options to cater to various customer preferences. These include credit and debit cards, online banking transfers, the ShopeePay digital wallet, and cash-on-delivery. The platform employs buyer protection policies, such as holding payments in escrow until order confirmation, to ensure a secure transaction process.
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About Shopee

Shopee Malaysia: A Leading E-Commerce Marketplace

Shopee.com.my is the official Malaysian portal of Shopee, a prominent and widely-used e-commerce platform operating across Southeast Asia and Taiwan. As part of the Sea Group, Shopee Malaysia serves as a comprehensive digital marketplace connecting millions of local buyers and sellers. The platform is designed to provide a seamless, secure, and engaging online shopping experience, catering to the diverse needs of the Malaysian consumer market with a vast array of products and services.

Core Features and User Experience

The website boasts a user-friendly interface that facilitates easy navigation. Key sections are clearly accessible, including daily flash sales, category-based shopping, and dedicated storefronts for top brands and sellers. A primary feature is the integrated digital wallet, ShopeePay, which allows for convenient cashless transactions, bill payments, and exclusive promotions. The platform heavily emphasizes interactive and social elements, such as live streaming for product launches and Shopee Games, where users can earn coins and discounts through simple activities, enhancing customer engagement and retention.

Product Diversity and Categories

Shopee Malaysia hosts an extensive inventory spanning numerous categories. Shoppers can find virtually anything, from consumer electronics, home and living goods, and health and beauty products to fashion apparel, groceries, and automotive accessories. The platform supports both large international brands and local small-to-medium enterprises (SMEs), making it a vital channel for business growth. Special sections like "Shopee Mall" offer guaranteed authenticity for branded items, while "Shopee Local" promotes quick delivery from nearby sellers.

Seller Ecosystem and Support

For businesses, Shopee Malaysia provides a robust ecosystem to establish and grow an online presence. The platform offers sellers tools for store management, logistics support through Shopee's integrated shipping services, and access to targeted advertising solutions. Educational resources and seller support centers are available to help vendors optimize their listings and understand market trends. This comprehensive support framework empowers entrepreneurs and contributes significantly to the digital economy.

Logistics, Payments, and Customer Assurance

Reliability is a cornerstone of the platform. Shopee ensures a secure shopping journey with multiple payment options, including credit/debit cards, online banking, and cash-on-delivery. The proprietary logistics network, Shopee Express, works with other courier partners to provide efficient and trackable delivery nationwide. Buyer protection is a key policy, where payments are held securely in escrow until customers confirm satisfactory receipt of their orders. A structured review and rating system further builds trust within the community.

Conclusion

Shopee.com.my stands as a dynamic and integral part of Malaysia's digital landscape. By combining a vast product selection, competitive pricing, entertaining engagement features, and strong buyer-seller protections, it has successfully positioned itself as a go-to destination for online shopping. The platform's continuous evolution, marked by major sales events like the monthly "Shopee 15th" and annual "Shopee 12.12 Birthday Sale," ensures it remains at the forefront of the region's competitive e-commerce industry.