Skatepro Reviews

SkatePro - Find your new action sport equipment online here

3.84
100 reviews
Great Rating
Based on 100 user experiences

Rated 3.84 out of 5 by 100 Happy Customers

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All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
Y

Got sent the wrong product

Got sent the wrong product aksed for my money and got sent the product again It took long
F

late

still waiting for my package to leave Germany while it was suppose to get here Canada 4 days ago
D

Does Skatepro understand the word guarantee

As stated in the previous customers experience I too received the same shipping guarantee when ordering which was not met I ordered on Dec 13 with assurance on the website stating it would be received between Monday Dec 19 - and Wed Dec 21 The order was not shipped until Fri Dec 16 and the worst thing about this is that it is a gift for my 2 sons so now having to find alternate sources to order from with a few days remaining before Christmas Skatepro could have very simply removed the guarantee from their website and I would have ordered elsewhere Now they are saying I have to sort out UPS shipping to return in order to get my money back for something that won t arrive until Dec 29 30 Skatepro is somewhat quick to respond but there is a lack of responsibility on their end to sort out a lack of fulfillment of a guaranteed shipping by a certain date Please feel free to respond SkatePro and let me know how you will deal with this issue and I would likely improve my rating but at this time not fulfilling a guarantee or taking action to return money and sort out the shipping issue on your end is a great way to lose customers and receive terrible reviews Update - Dec 22 Skatepro has acknowledged the fact this order is not needed and they have requested a turn around in shipping from UPS I didn t have to contact UPS which was nice I still have yet to receive refund but it is supposed to be refunded once they receive the parcel back in their warehouse Update Jan 2 2023 - I managed to receive my refund from Skatepro and they took care of the return I also managed to source some skimboards from a local shop in time for Christmas so it all worked out in the end I hope they realize they can simply adjust their website with proper information relating to shipping receiving times etc
A

best shop but way to imprecise experience

great selection and prices are the best in europe BUTdon t trust their shipment time esteem they guarantee a date then good luck My new skate was guaranteed to arrive on the 25 05 now is 27 05 and my package is still stuck in Belgium and now I have to postpone a trip in which I needed my new skate Third and last time I buy from this shop

About Skatepro

SkatePro is an online shop specializing in skates, scooters, boards, bmx, surf and winter sports. We offer 20.000+ products and a 365 days return policy.

United States

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