Skatepro Reviews

Got sent the wrong product aksed for my money and got sent the product again It took long

still waiting for my package to leave Germany while it was suppose to get here Canada 4 days ago

As stated in the previous customers experience I too received the same shipping guarantee when ordering which was not met I ordered on Dec 13 with assurance on the website stating it would be received between Monday Dec 19 - and Wed Dec 21 The order was not shipped until Fri Dec 16 and the worst thing about this is that it is a gift for my 2 sons so now having to find alternate sources to order from with a few days remaining before Christmas Skatepro could have very simply removed the guarantee from their website and I would have ordered elsewhere Now they are saying I have to sort out UPS shipping to return in order to get my money back for something that won t arrive until Dec 29 30 Skatepro is somewhat quick to respond but there is a lack of responsibility on their end to sort out a lack of fulfillment of a guaranteed shipping by a certain date Please feel free to respond SkatePro and let me know how you will deal with this issue and I would likely improve my rating but at this time not fulfilling a guarantee or taking action to return money and sort out the shipping issue on your end is a great way to lose customers and receive terrible reviews Update - Dec 22 Skatepro has acknowledged the fact this order is not needed and they have requested a turn around in shipping from UPS I didn t have to contact UPS which was nice I still have yet to receive refund but it is supposed to be refunded once they receive the parcel back in their warehouse Update Jan 2 2023 - I managed to receive my refund from Skatepro and they took care of the return I also managed to source some skimboards from a local shop in time for Christmas so it all worked out in the end I hope they realize they can simply adjust their website with proper information relating to shipping receiving times etc

great selection and prices are the best in europe BUTdon t trust their shipment time esteem they guarantee a date then good luck My new skate was guaranteed to arrive on the 25 05 now is 27 05 and my package is still stuck in Belgium and now I have to postpone a trip in which I needed my new skate Third and last time I buy from this shop