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Customers report fast delivery and good product quality, often praising responsive customer service and competitive prices. Some mention long hold times, delayed shipments, wrong parts, and issues with returns or customs. Overall experiences are mostly positive, though a minority of reviews detail problems. The themes of fast delivery, good prices, and quality products appear consistently across many reviews, while customer service issues and shipping delays are noted less frequently.
Last updated 3 months ago
SkatePro is an online action sports retailer based at skatepro.net. The store began in 1996 as a modest bedroom startup and has grown into a global retailer serving more than 5 million customers. With a stated selection of over 20,000 distinctive products, SkatePro positions itself as a specialist destination for enthusiasts across multiple action sports categories.
The SkatePro store focuses on action sports equipment and apparel. The main product categories include Scooters, Boards, Skates, BMX, Surf, and Winter Sports. The store also features dedicated sections for Apparel and a broad range of accessories. This structure is designed to serve beginners through expert-level participants in action sports.
SkatePro highlights several customer-centric policies on its website. A 365 days Return Policy is advertised site-wide, intended to provide flexibility for customers. The store includes standard support pages such as Shipping info, Order status, Returns, Help & Contact, and a Legal section with Terms and conditions and a Privacy policy. An Accessibility page is also present to support diverse user needs.
The SkatePro website features a BRANDS page, indicating a multi-brand retail approach. Additional sections include GIVEBACK, TEAM, and SPONSORSHIP, which point to community and athlete-oriented initiatives. The store maintains a social media presence with links to Facebook, Instagram, and YouTube, encouraging further engagement with its audience.
SkatePro displays an overall rating of 4.8 of 5, derived from approximately 134,635 reviews. This rating is shown on the homepage alongside a review count of 134635 for SkatePro, indicating a large base of customer feedback. The store also references 5M+ customers, suggesting a broad and established customer base across its history.
Founded in 1996, SkatePro describes itself as a top action sports retailer with worldwide reach. The company states that it has assisted over 5 million customers with specialist advice and high-quality equipment. The selection is said to include over 20,000 products, designed to cater to enthusiasts at all levels, from novices to experts, across its main categories of boards, BMX, skates, stunt scooters, surfing, and winter sports.