Skyscanner Reviews

Skyscanner

skyscanner.net
3.57
140 reviews
Great Rating
Based on 140 user experiences

Rated 3.57 out of 5 by 140 Happy Customers

42.1%
14.3%
14.3%
14.3%
14.3%
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AI Review Summary Based on 139 reviews

Users find Skyscanner easy to use, fast, and helpful for comparing many flight options and finding good deals. Common praise centers on interface, deal discovery, and time savings. Frequent complaints involve third-party booking issues, misleading or inconsistent pricing, hidden fees, and problems with specific suppliers. Some negative experiences involve failed bookings, extra charges, and difficulty resolving issues.

What customers love
  • Easy to use interface
  • Fast search results
  • Good deal comparison
  • Wide flight selection
  • Helpful alerts
Common concerns
  • Misleading pricing
  • Hidden fees
  • Booking issues
  • Unreliable suppliers
  • Customer support problems

Last updated 2 weeks ago

A

the price always gets higher than the

the price always gets higher than the original price at first glance Sometimes the reason given the price just went up or because of the customer is checking other websites what is the customer a prisoner without any freedom This behaviour is not polite not honest and making the customers angry
G

Often proposed prices are not real

Often proposed prices are not real Too often intermediaries pop up but onces passenger data etc is all filled in a price pops up very different from what was clicked on That makes it unreliable unfortunately Might be better to exclude those or give people an option whether or not to include unreliable providers
I

I want you update your sites

I want you update your sites better to give at least 5 options fo 5 depart days in a row Too difficult and takes too much time to use your search And your sites can t find the best optio for exmple to Monrovia Liberia 7th December HEL AGP AGP CMN CMN ROB as you see I found better myself Answer to Skyscanner It would be good to have -5 days ready to show when searching any flights
J

I used to really like Skyscanner a lot

I used to really like Skyscanner a lot The problem I m having is that a lot of the times they will have a price for certain flights but then once you click on it it s not even close or updated There needs to be more rapid updates within the app and the website Because specially if you choose the option of anywhere it ll show prices to somewhere but then when you click on it you ll be like three or four times by the time you click on it
A

It s a great app but rarely gives me a solution

I like the ability to find flights by country and the everywhere option it s brilliant But I find that the low fares that you show are not realistic in multiple aspects And even if I look for tickets on Skyscanner I always end up using Google flights or airline direct Maybe try a miles or points program
M

Is directly contact possible

This excellent UI platform is where I can get a cheapest flight to everywhere But I was really crying when I couldn t get help from skyscanner when I want to cancle my booking Coundn t find any way to directly contact
D

Please improve key area

1 Error messages from your highest rated ticket seller that desired fare price is no longer available when i restart your App and repeat same search criteria said desired flight fare is displayed again after repeated attempts and inputs fare remains unavailable I am unwilling to upload a photo ID of any kind to establish reviewer status i will however use Skyscanner as a second choice behind Priceline com until you can address this shortcoming
J

The options you gave me could have

The options you gave me could have worked But when I was paying with eDreams I had terrible issues with using my credit card Apple Credit card I have more than credit line limit but approval was being declined as Apple eDreams had issues with each other I learned this from the credit card company later on so it didn t go thru completely as I wanted It became very stressful an experience I will probably try again in the future when I do multi city travel abroad
A

prices are not correct

I used to find the prices reflected in the details Now you list a price in the overview and when I look at details I cannot find that price anymore that is very unsatisfying Before it was way better
S

Alerts are a good idea

I set up alerts for a couple of possible dates and two departure airports and appreciated the alerts However I had to do so again as Skyscanner stopped the alerts suggesting I was no longer interested in Calgary but how about Madrid I think it was Strange The new alerts led me to book Calgary flights at a good price so thank you Skyscanner

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Frequently Asked Questions

Skyscanner is a global travel search engine and marketplace. It operates as a metasearch engine, meaning it aggregates and compares flight, hotel, and car rental options from hundreds of providers, including airlines and online travel agencies. It does not sell tickets directly. Instead, it provides users with a comprehensive, unbiased list of choices and prices, and then redirects them to the chosen provider's website to complete the booking.

Yes, Skyscanner is completely free for travelers to use. The company earns revenue through commissions from its travel partners when users are referred and complete a booking on the partner's site. There are no hidden fees or charges for using the Skyscanner search and comparison tools.

Skyscanner allows you to search and compare prices for three main travel services: flights, hotels, and car rentals. Its flight search is particularly robust, supporting one-way, round-trip, multi-city, and even round-the-world itineraries. For hotels and car rentals, it compares deals across numerous booking sites and suppliers.

Skyscanner offers several tools to help find the best travel deals. Key features include the 'Everywhere' search to find the cheapest destinations from your departure point, flexible date calendars to view prices across a month, and interactive Price Alerts that notify you via email when prices change. The 'Explore Map' feature visually displays flight prices to global destinations, ideal for inspiration based on budget.

Skyscanner emphasizes price transparency by clearly displaying the total cost of options, including taxes and fees, within its search results. It often highlights when a price is particularly low or likely to increase. The site also clearly identifies the travel provider (e.g., the specific airline or online travel agency) for each listing before you are redirected to their site to book.

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About Skyscanner

Skyscanner: Your Global Travel Search Engine

Skyscanner.net is a leading global travel search engine and marketplace, empowering millions of travelers worldwide to discover and book their ideal journeys. The platform operates as a metasearch engine, which means it does not sell tickets directly but aggregates and compares a vast array of flight, hotel, and car rental options from hundreds of travel providers, including airlines, online travel agencies (OTAs), and hotel chains. This model provides users with a comprehensive, unbiased overview of available choices and prices, making it an essential first stop in the travel planning process.

Core Features and Services

The website's primary function is its powerful flight search. Users can search for flights by specific dates or utilize the popular "Everywhere" destination feature and flexible date calendars to find the cheapest possible fares. For hotels, Skyscanner offers price comparisons across numerous booking sites, along with filters for amenities, guest ratings, and location. The car rental service similarly compares deals from major international and local suppliers.

Key tools that enhance the user experience include:

  • Price Alerts:Users can set up alerts for specific routes, receiving email notifications when prices drop or rise.
  • Explore Map:This interactive feature allows travelers to view flight prices to destinations around the world on a map, inspiring spontaneous trips based on budget.
  • Multi-City and Round-the-World Trip Planning:Sophisticated search options cater to complex itineraries.
  • App Integration:Skyscanner's highly-rated mobile apps extend its functionality, allowing for on-the-go search and booking.

User Experience and Transparency

Skyscanner is designed with clarity and ease of use in mind. Search results are presented in a clean, sortable list, clearly indicating the travel provider (airline or OTA) for each option. A significant emphasis is placed on transparency; the site highlights when a price is particularly low or is likely to increase, and it clearly shows the total cost, including taxes and fees, before redirecting the user to the partner site to complete the booking. This redirect model is central to Skyscanner's business, as it earns a commission from partners for referrals.

Additional Resources and Trust

Beyond its core search tools, Skyscanner.net provides valuable editorial content through its "Discover" or "Travel Stories" section. This includes destination guides, travel tips, trend reports, and inspirational articles written to help travelers plan better trips. The company's global presence, available in over 30 languages and currencies, and its reputation for not biasing results in favor of particular partners, have established it as a trusted and neutral resource in the competitive online travel industry.

Conclusion

In summary, Skyscanner.net serves as a powerful, user-centric gateway to the global travel market. By comprehensively scanning thousands of options and presenting them in an accessible, transparent format, it saves travelers significant time and money. Its suite of planning tools and inspirational content further cements its role as a holistic travel platform, suitable for everyone from budget-conscious backpackers to business travelers planning complex itineraries.