Skyscanner Reviews

Skyscanner

3.57
140 reviews
Great Rating
Based on 140 user experiences
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AI Review Summary Based on 139 reviews

Users find Skyscanner easy to use, fast, and helpful for comparing many flight options and finding good deals. Common praise centers on interface, deal discovery, and time savings. Frequent complaints involve third-party booking issues, misleading or inconsistent pricing, hidden fees, and problems with specific suppliers. Some negative experiences involve failed bookings, extra charges, and difficulty resolving issues.

What customers love
  • Easy to use interface
  • Fast search results
  • Good deal comparison
  • Wide flight selection
  • Helpful alerts
Common concerns
  • Misleading pricing
  • Hidden fees
  • Booking issues
  • Unreliable suppliers
  • Customer support problems

Last updated 2 weeks ago

M

Skyscanner is the best as it offers choice of all flights

I think Skyscanner is the best as it offers you the choice of all flights available and web providers It s easy to use and using the filter system makes it perfect for your own personal wishes I always use Skyscanner

Shannon to Florence

I wanted to get from Shannon to Florence which has many combinations and permutations and would have required a lot of time to wade through but skyscanner did all the hard work and found a very good option for me
C

Great priced

Skyscanner was they only app that was able to provide me with great prices Only downside was when I was using Expedia to book my flights I kept getting error messages After several attempts I called Expedia directly While with the rep I explained that the website Skyscanner was giving me errors and to see if he could help me The price he was showing vs Skyscanner was so different in price So I wanted to try one more time and of course it worked Expedia rep saw my itinerary and made sure everything was entered correctly I received confirmation that my trip was booked After a few days later I called American express to see my transactions and I was charged 8 times for unk amounts Waiting to hear back from the rep to review Hopefully this gets resolved
A

Amazing support team

Amazing support team Very thorough They never stopped with their kind words and professional behaviour Although nothing could be done about the airline I truly appreciated the team at skyscanner net going out of their way to show me compassion and they were very dedicated to finding me a solution even when I gave up they did not My support worker was called Ellie Bless her She was very concerned for my missed flight resolution Fantastic team Highest quality control and brilliant quality service Without a doubt 10 10 Great work They done what they could Appreciated simply the best Fantastic
N

Using Skyscanner for many years

I have used Skyscanner for many years now even when many other flight fare comparison sites have boasted we have the lowest fares Finding the flights you require is straight forward with easy links to your preferred ticketing agent
D

Skyscanner is an excellent website

Skyscanner made it easy for me to compare between different agents different airlines and their flight prices Details of flight and transit times were also made abundantly clear I have used Skyscanner website in the past and am pleased to inform you that I am happy to have done so again For me it was a sensible and wise choice I have now booked my flight for January via one of your listed agents Thank you
A

Skyscanner is very convenient program

Skyscanner is very convenient program wich gives you every possible combination of flights and their prices quickly and easily It even deals with multiple destinations without problems
C

Skyscanners Help to get refund from Mytrip

Skyscanners helped me to get my refund expedited from mytrip I wrote an email for not getting refund from mytrip Immediately skyscanners team responded to my email n intervenied n asked Mytrip to expedite the refund process Only after skyscanners mail mytrip expedited my refund Very good n immediate response to my email Very efficient and courteous staff like ELLIE on duty
C

Skyscanner is my go-to site for plane

Skyscanner is my go-to site for plane travel It s an excellent comprehensive site The whole month feature is especially useful My only suggested improvement is that when a direct flight is requested you show ONLY those not additional flights involving stops A request for DIRECT FLIGHTS is just that Many thanks though for a great tool

About Skyscanner

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Frequently Asked Questions

Skyscanner is a global travel search engine and marketplace. It operates as a metasearch engine, meaning it aggregates and compares flight, hotel, and car rental options from hundreds of providers, including airlines and online travel agencies. It does not sell tickets directly. Instead, it provides users with a comprehensive, unbiased list of choices and prices, and then redirects them to the chosen provider's website to complete the booking.

Yes, Skyscanner is completely free for travelers to use. The company earns revenue through commissions from its travel partners when users are referred and complete a booking on the partner's site. There are no hidden fees or charges for using the Skyscanner search and comparison tools.

Skyscanner allows you to search and compare prices for three main travel services: flights, hotels, and car rentals. Its flight search is particularly robust, supporting one-way, round-trip, multi-city, and even round-the-world itineraries. For hotels and car rentals, it compares deals across numerous booking sites and suppliers.

Skyscanner offers several tools to help find the best travel deals. Key features include the 'Everywhere' search to find the cheapest destinations from your departure point, flexible date calendars to view prices across a month, and interactive Price Alerts that notify you via email when prices change. The 'Explore Map' feature visually displays flight prices to global destinations, ideal for inspiration based on budget.

Skyscanner emphasizes price transparency by clearly displaying the total cost of options, including taxes and fees, within its search results. It often highlights when a price is particularly low or likely to increase. The site also clearly identifies the travel provider (e.g., the specific airline or online travel agency) for each listing before you are redirected to their site to book.
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About Skyscanner

Skyscanner: Your Global Travel Search Engine

Skyscanner.net is a leading global travel search engine and marketplace, empowering millions of travelers worldwide to discover and book their ideal journeys. The platform operates as a metasearch engine, which means it does not sell tickets directly but aggregates and compares a vast array of flight, hotel, and car rental options from hundreds of travel providers, including airlines, online travel agencies (OTAs), and hotel chains. This model provides users with a comprehensive, unbiased overview of available choices and prices, making it an essential first stop in the travel planning process.

Core Features and Services

The website's primary function is its powerful flight search. Users can search for flights by specific dates or utilize the popular "Everywhere" destination feature and flexible date calendars to find the cheapest possible fares. For hotels, Skyscanner offers price comparisons across numerous booking sites, along with filters for amenities, guest ratings, and location. The car rental service similarly compares deals from major international and local suppliers.

Key tools that enhance the user experience include:

  • Price Alerts:Users can set up alerts for specific routes, receiving email notifications when prices drop or rise.
  • Explore Map:This interactive feature allows travelers to view flight prices to destinations around the world on a map, inspiring spontaneous trips based on budget.
  • Multi-City and Round-the-World Trip Planning:Sophisticated search options cater to complex itineraries.
  • App Integration:Skyscanner's highly-rated mobile apps extend its functionality, allowing for on-the-go search and booking.

User Experience and Transparency

Skyscanner is designed with clarity and ease of use in mind. Search results are presented in a clean, sortable list, clearly indicating the travel provider (airline or OTA) for each option. A significant emphasis is placed on transparency; the site highlights when a price is particularly low or is likely to increase, and it clearly shows the total cost, including taxes and fees, before redirecting the user to the partner site to complete the booking. This redirect model is central to Skyscanner's business, as it earns a commission from partners for referrals.

Additional Resources and Trust

Beyond its core search tools, Skyscanner.net provides valuable editorial content through its "Discover" or "Travel Stories" section. This includes destination guides, travel tips, trend reports, and inspirational articles written to help travelers plan better trips. The company's global presence, available in over 30 languages and currencies, and its reputation for not biasing results in favor of particular partners, have established it as a trusted and neutral resource in the competitive online travel industry.

Conclusion

In summary, Skyscanner.net serves as a powerful, user-centric gateway to the global travel market. By comprehensively scanning thousands of options and presenting them in an accessible, transparent format, it saves travelers significant time and money. Its suite of planning tools and inspirational content further cements its role as a holistic travel platform, suitable for everyone from budget-conscious backpackers to business travelers planning complex itineraries.