Sorelfootwear Reviews

Sites-Sorel_UK-Site

2.57
46 reviews
Average Rating
Based on 46 user experiences
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B

Boots delivered on time

Boots delivered on time They fit perfectly Thank you
R

Great slipper shoes

Great looking warm and comfortable slipper shoes You can wear them out and no one would be the wiser
C

Very pleased

I ordered from Sorel previously and had no issues I placed my order on 6th January knowing that the delivery will take 10 additional days due to Covid and Brexit As such I expected a delay in delivery however I was concerned that the item was not even despatched I contacted customer services on 14th January they explained that they cannot give me an idea about how soon the item will be despatched but offered to cancel the order if I wanted I chose not to cancel it I received a shipping notification on 18th January on Ups tracking it said it was due for delivery on 21st January but I actually received it today 20th Taking into account that the website did say there would be a delay of at least 10 additional days and I took this as being working days I am really pleased my order arrived even earlier than expected Ups tracking info stated I am also very pleased with my order -as usual great quality boots from Sorel
K

Excellent Boots

Excellent boots I have 3 different pairs from this brand now All very comfortable from day 1 warm waterproof and stylish Absolutely love them Keep up the great work
S

Brilliant customer service superb quality footwear

I ordered a pair of sandals they were to small I tried to start return online what failed Monday first thing I contacted them on the phone No robots no nuisance a person picks up the phone The lady on the other end was very polite and helpful within seconds I had an email coming through with the return label I took the parcel to our ups point what I found shut for good I call Sorel again I spoke to a gentleman He was so nice even I was quite prickly standing in the rain with a big box 10 min walk from home Within minutes he arranged a pick up to next morning How great you call you speak to nice professional helpful human being without getting infuriated with options and robots I have since received the half size bigger sandals and they are super pretty and amazingly comfortable I love this company and will make sure to support it
B

My personal experience was very good

I ordered some waterproof of course in Netherlands boots from Sorel nl Everything was super I didn t keep the boots and made a return because they were not so much how I wanted them to be as a style But Everything was perfect from my experience From getting the parcel very fast to even the return and getting my money back So I am very shocked to see so many bad reviews I don t know why And is confusing because before ordering I saw them almost kept me from ordering I just really needed some new waterproof boots and that s why I tried I will definitely go again to search more elegant waterproof boots soon for a beige butter white color
R

After reading reviews I thought I

After reading reviews I thought I should ensure I made a review on my purchases from Sorel Delivery was fast 2 working day The trainers I ordered were excellent very happy with them I have purchased their products for a few years now never a problem with delivery or product their products are excellent quality and are designed differently to most company s footwear products they have that sorrel profile that makes them stand out from the normal big brands I have also returned products with no problems and received quick refunds
S

I normally would use trust pilots

I normally would use trust pilots rating before buying off a certain site or from a certain company however the score for Sorel boots is very wrong I bought two pair of sorel madson and I can safely say they re the best boots I ve ever owned
L

After ordering I checked the reviews

After ordering I checked the reviews online and got really scared because I ve spent 200 on shoes at Sorel Both pair of shoes arrived couple of days later right sizes I didn t have any experience with the customer service for a return though as I kept both pairs
C

Great boots good customer service

I don t usually leave reviews but thought I would because the negative reviews on here nearly put me off buying my Sorrel boots and I d have missed out Boots seem fantastic quality very comfortable I love them I was worried about sizing since people say they ve had the wrong size sent to them Had a query about what size to get since I am not used to UK suppliers going up to a size 10 uk which confused me The customer service replied very quickly to my enquiry For anyone wondering a size 8 is equivalent of 41 size 9 42 size 10 43 I would recommend this company my feet are very happy
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