Sorelfootwear Reviews

Sites-Sorel_UK-Site

sorelfootwear.co.uk
2.57
46 reviews
Average Rating
Based on 46 user experiences

Rated 2.57 out of 5 by 46 Happy Customers

30.4%
2.2%
4.3%
19.6%
43.5%
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L

Beautiful design

Beautiful design Unimpressive quality but not the worst I ve seen either Nike co also use highly synthetic materials on many of their models The sizing guidelines UK conversion at least are super wonky Ended up ordering four times to get my size right go 0 5 up your usual size on trainers Return processing can take up to 3 weeks but no question of not getting your money back The process is fully automated so didn t really need their CS support Check you have a UPS point nearby though
G

Shoes Good Customer Care Sucks

Love the quality of their shoes but their shipping policy sucks When your company is saving costs by not having any physical stores the least you can do for your customers is offer free shipping and return options Not only do they charge to return ship if I m returning items back to the SAME warehouse from 2 separate orders I was told I must pack them in 2 separate boxes with 2 separate return labels so had to pay for return shipping twice I m extremely frustrated waste of materials and cost

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