Spacaravans Reviews

Spa Caravans Ltd caravan sales Twigworth Gloucester GL2 9PX UK

5.00
13 reviews
Excellent Rating
Based on 13 user experiences

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Rated 5.00 out of 5 by 13 Happy Customers

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AI Review Summary Based on 13 reviews

Customers consistently report excellent service from Spacaravans, particularly praising the professionalism and friendliness of the staff, Josh and Jess. The process for selling a caravan is described as easy, with fair, honest appraisals and prompt on-the-spot payment. For buyers, the caravans are generally as described and in good condition, with staff taking time to demonstrate features. The company is commended for its honesty, even adjusting quotes fairly after detailed inspections. Communication is highly responsive, with quick replies and efficient handling of enquiries. Delivery and collection are arranged swiftly, often within 48 hours or a couple of days. Post-sale support is strong, with any minor issues reported being fixed very quickly. The overall experience is hassle-free, with no pressure during transactions. Consequently, customers are highly satisfied and repeatedly recommend the company. The service quality from start to finish is a key driver of the perfect 5-star ratings.

What customers love
  • Excellent, friendly, and professional service from
  • Honest and fair appraisals/quotations for selling
  • Quick, efficient, and hassle-free transaction process
  • Responsive communication and swift arrangements
  • Good post-sale support with quick fixes

Last updated 4 months ago

A

Spa caravans Ltd Excellent honest company

I have just sold my caravan to Spa caravans and after being given a realistic quote from a basic selling enquiry Josh contacted me for a more detailed description of any known faults the price was adjusted slightly but in my opinion was still fair Josh arranged a date to come and see the van and after a thorough check which is to be expected he did find a issue and showed me we agreed the final sale price again a very fair price Paperwork was completed and the money was transferred immediately You hear so many horror stories about selling caravans but I can t recommend this company enough excellent service from start to finish
V

We have just sold our caravan to Spa

We have just sold our caravan to Spa Caravans Josh is an absolute professional and super friendly He made the process so easy He came to view the van and took it away the same day This was all within a couple of days of calling him I would highly recommend Josh at Spa caravans for buying or selling your van
M

Best service I ve ever experienced

Contacted spa caravans late one Sunday night in the middle of June after struggling to find the caravan we wanted here in Northern Ireland Unexpectedly within minutes Josh had replied answering all our questions Obviously due to us being over the water viewing wasn t as easy as jumping in the car and calling down but this wasn t an issue 9am Monday morning we received full in depth walk arounds of both inside and out and again all questions answered in great detail Josh made us aware and kept us up to date of every step checks the caravan was going through No pushy sales tactics no nonsense just honest advice and help We were satisfied and went ahead applying for finance which was a breeze All accepted quickly and the caravan was all ours Due to my unpredictable working hours my only real day to get the ferry across from NI was a Sunday which spa caravans accompanied for me and offered to meet me at the docks in Liverpool for a small fee which I was more than happy to accept Come to collection day morning Josh texted me an update at 5AM to stay he was on route to meet me Turned up on time handed over the caravan and gave me a full tutorial of how everything worked and made sure I was happy and satisfied before we parted ways Honestly I don t know where else you would get this service Between my constant phone calls asking Questions to driving 350 miles at 5am on a Sunday morning to accommodate me words and stars cannot show how much effort this team business put in And to top it all off Monday morning they follow up to makesure that we made it home safe Honesty don t waste your time going anywhere else just phone these guys You won t regret it
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