Spacaravans Reviews

Spa Caravans Ltd caravan sales Twigworth Gloucester GL2 9PX UK

5.00
13 reviews
Excellent Rating
Based on 13 user experiences

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Rated 5.00 out of 5 by 13 Happy Customers

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AI Review Summary Based on 13 reviews

Customers consistently report excellent service from Spacaravans, particularly praising the professionalism and friendliness of the staff, Josh and Jess. The process for selling a caravan is described as easy, with fair, honest appraisals and prompt on-the-spot payment. For buyers, the caravans are generally as described and in good condition, with staff taking time to demonstrate features. The company is commended for its honesty, even adjusting quotes fairly after detailed inspections. Communication is highly responsive, with quick replies and efficient handling of enquiries. Delivery and collection are arranged swiftly, often within 48 hours or a couple of days. Post-sale support is strong, with any minor issues reported being fixed very quickly. The overall experience is hassle-free, with no pressure during transactions. Consequently, customers are highly satisfied and repeatedly recommend the company. The service quality from start to finish is a key driver of the perfect 5-star ratings.

What customers love
  • Excellent, friendly, and professional service from
  • Honest and fair appraisals/quotations for selling
  • Quick, efficient, and hassle-free transaction process
  • Responsive communication and swift arrangements
  • Good post-sale support with quick fixes

Last updated 4 months ago

A

Excellent service

Excellent service They were as good as their word Came and gave the caravan a fair appraisal Paid on the spot and took it away Couldn t have asked for better
M

Very pleased gave me an over the phone

Very pleased gave me an over the phone price the van wasn t as good as I thought damp but still gave a fair price no hassle very easy to deal with would definitely recommend them 100
L

100 Recommendation

Josh gave me a quote on the phone Within 48 hrs the caravan was collected after a thorough check over Josh paid me the full amount quoted
N

Very impressed

I had never met these two lovely people before going to see a caravan they had for sale When me and the wife arrived we were welcomed by two very friendly and welcoming people Josh and Jess stayed with us for a while to get to know what we wanted and show us the basics then with the caravan connected to electric and water they left us on our own to look at the van We did buy the van as we were instantly in love with it Josh and Jess then delivered it the following day as promised for a small extra charge Me and the wife would definitely recommend Spa Caravans and we will certainly be visiting them again when we are ready for our next van Thank you Josh and Jess for everything
M

Honest caravan sellers

We saw the model of caravan we d been looking for on Spa Caravans website As we were 2 hours away we asked Josh to be honest re the condition as we didn t want to be disappointed He said it was lovely and we weren t disappointed Paid a deposit on viewing and collected one week later Josh and Jess are a great team Honest genuine knowledgeable and we really feel we got a fantastic caravan without any issues at a great price Having looked at their other caravans just out of interest they re all immaculate Its obviously really important to them to only sell decent top quality The whole experience was excellent Communication customer service and honesty What more could you ask for Highly recommend Well done guys We d definitely come back if we ever wanted to change our caravan
P

Bought a Stirling Europa four berth in

Bought a Stirling Europa four berth in August from Josh and Jess and had a great service from them had a couple of silly things not working right but reported to Josh and both jobs were fixed very quickly great service would definitely recommend buying from them
O

Brilliant service

Brilliant service Josh was very helpful with explaining all the aspects of the as it was my first one and new to it all The Caravan was as described and was in brilliant condition as described Josh even helped guide me to forecourt after a difficult day of travel due to bad weather conditions and road closures He was even able to set Caravans up on my new pitch along with Jess which I was very grateful for I Was very happy with the service I received and would recommend spa caravans to anyone looking for a new one
R

First class service from start to

First class service from start to finish was a pleasure to deal with josh many thanks hope you go from strength to strength
J

Excellent service

Excellent service well sold lovely caravan Clean and tidy venue well organised and equiped to demonstrate everything Great staff know their stuff Highly recommended Thanks very much
S

We have just sold our caravan to SPA

We have just sold our caravan to SPA and it was a delight to deal with them after a quick but thorough inspection an interim valuation was made which was later confirmed The cash offer was amicable to us so a deal was done without any pressure giving us time to ready the Van for handover when payment was made by BACS immediately Highly recommend them great service
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