Stiltz Reviews

Unique Domestic Lifts Which Fit Easily In The Home

stiltz.co.uk
3.65
129 reviews
Great Rating
Based on 129 user experiences

RatingFacts is an independent review platform and is not affiliated with Stiltz (stiltz.co.uk). All trademarks, logos and brand names are the property of their respective owners. Learn more · Report abuse

Rated 3.65 out of 5 by 129 Happy Customers

46.5%
15.5%
10.1%
12.4%
15.5%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 129 reviews

The majority of reviews for Stiltz are highly positive, with customers praising the life-changing benefits, professional installation, and product quality. A significant number of 5-star reviews highlight excellent customer service and reliable performance. Some 4-star reviews indicate general satisfaction with minor reservations about noise or communication. A substantial number of 1 and 2-star reviews report serious issues with after-sales support, delays, and installation errors, leading to considerable customer frustration.

What customers love
  • Easy to operate
  • Future proofing
  • Quick installation
  • Professional team
Common concerns
  • Expensive pricing
  • Installation errors
  • Long waiting times
  • No permit assistance

Last updated 1 month ago

M

Installation good apart from driving a

Installation good apart from driving a nail thru central heating pipe Lift is still working well after 19 months Stiltz admin is very below par Terrible problems with the guarantee Never been near me to service the lift which they could very easily done between lockdowns It seems to me that they just want your money and then they will run The admin of the company needs a bomb under it
W

Lack of communication with all people

Lack of communication with all people involved otherwise a very good and useful product
M

Excellent installation

Although initially detailed information was difficult to obtain and there was some delay in getting the installation arranged the actual installation was excellent Efficient considerate and left the site in immaculate condition
N

Polite workmen

Polite workmen good lift Any problems dealt with promptly
F

May I suggest that possible clients

May I suggest that possible clients should be asked if they are left handed The position of the controls and the gate could be affected by the answer
V

We are very pleased with the lift and

We are very pleased with the lift and with the standard of workmanship The only disappointment was the door in the garage that opened into the lift room was just too short for the door of the lift to open fully We have to open the door lift as far as it will go then put one foot out to open the door that opens into the garage Had the wall on one side been a few inches longer the door of the lift would have opened fully We have a long tandem garage so space was no problem Other than that we have nothing but praise for the workmen
K

Very Happy with the Lift

Staff were all very friendly Our installation had a part that was wrong so needed an extra day but the company rushed up the new part as quickly as they could Very happy with the lift its reasonably quiet and the best bit is that it takes up little space
P

Review update - permit coming in construction to be scheduled soon

Titis is to update my two previous reviews The company is taking action to get the permit needed Very responsive I look forward to having my Stiltz lift put in soon
R

Good product backed up by Stiltz staff

The installation of the Stiltz homelift went smoothly and we are pleased with the result My only concern is the cost which would make this prohibitive to many disabled and or elderly people
B

The process in buying and installing

The process in buying and installing the lift was done care and diligence to detail The installers explained what they were doing and why and left the house clean and tidy after each day The after sales staff were keen to make sure we were 100 happy with the result

About Stiltz

Why have a stairlift when you can have a real home lift? The unique range of Stiltz domestic lifts can be fitted virtually anywhere in the home.

United States

Visit Website

Own this business?

Claim your profile to respond to reviews, manage your listing, and build trust with customers.

Claim This Business

Frequently Asked Questions

Stiltz Home Lifts is a UK-based company specializing in domestic lifts for homes. Founded in 2013 and headquartered at Building E, Prime Point, Dandy Bank Road, Pensnett Estate, Kingswinford, DY6 7TD, its mission is to help people live independently in their own homes through affordable, accessible lift solutions. Stiltz designs, manufactures, and sells home lifts globally, offering models such as the Duo+ and Trio+. The company is authorized and regulated by the Financial Conduct Authority (FRN 834541) as a credit broker, with credit provided by Mitsubishi HC Capital UK PLC.

Stiltz offers two primary home lift models: the Duo+ and the Trio+. The Duo+ is a compact, two-person lift that can be fitted almost anywhere in the home, travels between floors in under 30 seconds, and operates using a standard 13-amp power socket. The Trio+ is a three-person, wheelchair-accessible model featuring a gently-angled ramp and automatic door for easy entrance and exit, suitable for users with walking frames or wheelchairs.

Stiltz home lifts stand out due to their small footprint (the Duo+ covers less than one square metre), whisper-quiet operation thanks to a self-supporting stilt and guide system, and fast installation typically completed in one day. They use a through-floor lift design with dual rail technology and a self-contained drive system, requiring only a standard power socket and eliminating the need for load-bearing walls or hydraulics.

Stiltz Home Lifts is based at Building E, Prime Point, Dandy Bank Road, Pensnett Estate, Kingswinford, DY6 7TD, UK. The company’s website is stiltz.co.uk.

Stiltz home lifts are suitable for people who want to live independently in their own homes, including those with mobility issues, wheelchair users, and families. The lifts are designed to be accessible, safe, and comfortable, with models that can accommodate wheelchairs, walking frames, and even pets.

Related Companies

View All
1
Stannah-stairlifts
3.62 (136) · stannah-stairlifts.com

About Stiltz

**Stiltz Home Lifts: Domestic Lifts for the Home** Stiltz Home Lifts specialises in domestic lifts for UK homes, operating from its base at Building E, Prime Point, Dandy Bank Road, Pensnett Estate, Kingswinford, DY6 7TD. The company’s website is stiltz.co.uk. Its core mission, active since 2013, is to help people live independently in their own homes through affordable, accessible lift solutions. Stiltz designs and manufactures its products in its own factory and sells home lifts globally. The company is authorised and regulated by the Financial Conduct Authority (FRN 834541) as a credit broker, with credit subject to status and affordability, provided by Mitsubishi HC Capital UK PLC. Stiltz offers two primary home lift models: the Duo+ and the Trio+. The Duo+ Home Lift is described as a compact, two-person lift that can be fitted almost anywhere in the home. It travels between floors in under 30 seconds and operates using a standard 13-amp power socket. The Trio+ is a three-person, wheelchair-accessible model featuring a gently-angled ramp and automatic door for easy entrance and exit, suitable for users with walking frames or wheelchairs. Both models utilise a through-floor lift design with dual rail technology and a self-contained drive system, eliminating the need for load-bearing walls or hydraulics. A key feature of Stiltz home lifts is their small footprint. The Duo+ covers less than one square metre (0.55m²), making it one of the smallest domestic lifts available in the UK. The company emphasises whisper-quiet operation, achieved through a self-supporting stilt and guide system rather than noisy hydraulics or vacuum systems. Installation is described as fast, typically completed in one day, thanks to a modular design that fits under most doorways and ceilings. All lifts require only a standard power socket, contributing to low power consumption. Stiltz serves customers in over 50 countries and highlights its work with healthcare professionals and experts. The company states that it provides lift information packs and encourages customers to request callbacks. Customer testimonials featured on the site describe prompt installation, professional fitters, and satisfaction with the finished product. The website includes links to FAQs, a legal disclaimer, privacy policy, complaints policy, and a Modern Slavery Policy.