Sweettree Reviews

An excellent Care Agency

My surgeon suggested that I have someone with me when I left hospital following surgery and I was given the number of Sweet Tree Home Care Services whom I contacted I found their manner on the telephone very professional and helpful and over the period I saw 4 of the carers All of them showed care and compassion for me and helped me through a difficult time I am very happy to recommend the agency to anyone needing assistance for themselves or a loved one

Love Sweet Tree carer is like a member of the family now

From the moment we saw our new carer on a video link we knew she was someone who could take charge of any situation who was friendly intelligent capable and reliable I knew my mother would be in safe hands and I breathed an internal sigh of relief The carer was careful to make sure my mum was happy to be with her before I left and this took several days but was really worth it because it meant I could leave my mum happily with her new friend rather than in a state of distress I was so glad that this happened It s like when you take your child to nursery a few times and stay a bit longer each time until the child is happy for you to leave Just the best way to do it if you are able to spare the time When I received my first MachForm email about how my mum s day had gone I was happy again as I read what the carer realised were important things for my mum that had happened that day The seriousness attention and care shown in how exactly to administer my mum s medication is also an assurance that she will be looked after well I know I can ring up the office and immediately speak to someone who is helpful and will pay attention to what I am saying with friendly respect and utmost diligence in carrying through whatever I have asked for or dealing with whatever problem I tell them about I have to say the finance department don t seem to be completely on top of things and don t always respond so quickly but everything works fine there so long as I don t ask for anything too out of the ordinary from them I really recommend Sweet Tree because they have consistently reliable caring and intelligent carers who genuinely want to look after people and because the agency themselves are very responsive conduct regular reviews and are always considerate of my mum

Exactly the right kind of help

SweetTree were very responsive and found two perfect Carers to care for my husband two days a week He loved the Carers and I was happy to leave the house for a few hours a week knowing my husband was safe They showered dressed fed and took him for walks or amused him at home The Management was flexible when we had to change arrangements I highly recommend them to you