Tempo Reviews

Great concept but not a great product

I was VERY excited to receive the Tempo Fit Once set up by the Tempo delivery company the product has nothing but issues the customer service reps are very nice but only give basic advice and then instruct you to email the company I emailed the company several times re unable to log in to start the classes glitchy or frozen screens limited classes etc No replies to my emails It is also expensive to try and return the machine The company charges 250 to deliver it and 250- 350 to return it So for 1 995 plus taxes you lose a total of 500- 600 of it if you don t like their product I would recommend people to wait until the company gets their act together Good concept but it s a mediocre item and there is no useful support to the client The company doesn t really stand by its product Bye once it s sold About the product itself The weights are way too wide for a bunch of exercises dumbells are a much better option There are no classes or mention of modified movements At least address the most common one chronic or acute and old knee injuries runner s knees for example I am an athlete and I have years and years of regular training and exercise and I have tried many different products throughout the years Sadly I give this one an F

This is a HORRIBLE company and product-

This is a HORRIBLE company and product- buyer beware We purchased a tempo and in a matter of months it starting making a sound an irritating sound making it unusable They sent me a part to replace and it still did not work Jan 15 they said they would get back to me never heard a word from them but they took our monthly fee Fed up I emailed to cancel they ignored me and said they now have a fix and wanted to send me a part- really After I contacted them They basically tried to ingore my request to cancel until I called them and got furious I asked for my subscription fees back because I had not been able to use it and the answer - they would cancel but no reimbursement Now we have a heavy piece of trash to get rid of Please save your money- Do not buy

Scam Artists

Absolutely ridiculous they tacked on a 12 month agreement to the terms and service page with no information up front and when I asked to cancel and asked for where I signed a 12 month agreement he said that you were advised to visit the terms of service page where they ve carefully hidden it at the middle bottom of the terms This company has class action lawsuit written all over them

Not worth it at all

I wanted to love it but at hefty price there is too many issues with it when you spend more time with tech support then exercising And they will sell you stuff that is not even in production available Also their weight clips don t hold the weights in all the time and can come crashing down on your foot

Horrible horrible experience

Horrible horrible experience My tempo never worked It just turns off all the time Great tech service but they can t really fix the issue They will not give you your money back or just refund your subscription It s fraud

Connection Issues--poor support

Connection Issues--poor support My Tempo fit worked great for about 3 months then I have been having issues connecting since I believe it to be a faulty NIC card but when I try to get support they Tshoot over and over until providing an extender that worked once I spend more time calling with issues and troubleshooting than I get to even work out with it I am a network engineer and know my network My IOT devices work fine but not this one or at least not for long Please save your money It s a headache if you get a faulty unit Very unhelpful support and they will try to give you extenders and such when what you may need is a new until that actually works consistently

Terrible terrible machines and service

Terrible terrible machine and service I purchased two Tempo Items the large Studio and then the Lite thinking I would give them a second chance Both items I purchased had faulty sound issues On the Studio the speaker was blown so I could not hear teh instructor On the Lite every time I dock my phone the sound literally turns off so I can t hear anything the instructor says I wrote to the company about this for months to no avail When they did finally answer I followed all of the troubleshooting tips to no avail I am fine having the weights sit there and collect dust but I don t want to pay the monthly recurring service anymore but guess what They have a 12 month commitment to the faulty service classes that has terrible and slow classes by the way And now I am being charged 40 a month for classes that I don t use because their machine doesn t work

Horrible meals

I received the first box of food and it is disgusting I tried to eat the Turkey dinner and it was awful bad quality and not worth the money I would like to receive a refund thanks Tammy Berkley I realize there are starving people in this world but I m going to have to trash this food

Placed an order back in October and was

Placed an order back in October and was sent an incorrect color and the audio also had this weird static noises when turned on On top of that the bench that was estimated to be delivered in December was actually not delivered in December Reached out and was told early January come February still nothing Now I am being told April It is so frustrating as I cannot do a lot of the upper body exercises without this piece of equipment If I had known this I wouldn t even make the purchase in the first place