Teva Reviews

Quality has massively deteriorated

I have worn Teva sandals since the early 1990 s I recently decided to get yet another pair the F1 5 Universal being the new model name for the ones I had bought before but they are no longer the same I was shocked The cushioning especially under the balls of your feet is now very poor for cushioned footwear let alone for what was once a leading manufacturer in this area Other aspects are also distinctly lower quality and cheaper construction I sent mine back for a refund

Built in obsolescence

I love the style and fit of Teva sandals but after four pairs over around 5 years every pair wear out in the exactly the same place at the ball of the foot after about a season of wear This is patently built in obsolescence as the uppers are fine and could take a another season at least So much for their sustainable credentials need to make their product last

I purchased 6 or more pairs of sandals

I purchased 6 or more pairs of sandals over the years when I made the latest purchase in a sale they let me place the order then cancelled as no stock Teva s idea of good service is to inform you they have cancelled your order its not good enough if they advertise a product at a price Teva should honour that they simply don t I gave then multiple opportunities to correct this they weren t interested I will now seek an alternative supplier

Very unprofessional VP

Very poor customer service I emailed the VP Anders Bergstrom several weeks ago and received no response Their style 1003009 was a great boot I have worn out 2 pair and style 1106832 replaced it Horrible fit with a thin sole and no support like the discontinued boot Why do you discontinue a great fitting boot and replace it with a substandard one

Do Not Use-No Delivery-No Refunds

Ordered sandals in April 2022 payment taken email notification of purchase then silence No delivery no response to emails no refund Do not use this company do not waste your time or money As previously listed here if there was a minus rating Teva would get it

TEVA used to stand out for excellence

TEVA used to stand out for excellence but not any more I have spent the last two months trying to communicate about an exchange NEVER NEVER could connect with a live human I persisted because we had been loyal customers THE ABSOLUTE WORST CUSTOMER SERVICE or lack thereof Makes me sad Former NORDSTROM executive

Teva quality in free fall

After 11 days of using a pair of sandals the strap broke I just used it for normal walking and going to my job This model is considered the strongest and waterproof model btw The strap wich hold your feet on the sandal was NOT made in one piece inside the rubber sole it s cute and glued together This is not a coincidence they make the sandals like this So they don t last long it destroys itself automatically after some time My last trip in latin America I did with the same model but there occurred another problem The straps can NOT resist the head from the beach and pulverize in a few weeks

No grip- broken ankle

Beware these sandals are dangerous I got them for backpacking in Costa Rica as they came highly recommended Unfortunately on my 2nd day of wearing them 3 days into my holiday I slipped and severely broke my ankle The grip on the sole of the sandal is non existent and these are dangerous I reached out to teva to be told they don t know of any grip issues and dismissed I ve seen at least 3 other reviews of slipping due to grip Considering what I have been through your customer service has no empathy

25 years of Teva s but no more

I have bought Teva s for 25 years the last two pairs of Teva s fell apart within two weeks of wearing them The second approved TEVA retailer londonstore are now ignoring my emails It is clear that since TEVA were bought that short term profit is prioritised over long term brand satisfaction No more TEVA s for me I expect that i will get a response from TEVA trying to find a way to get this review taken down