Soletrader Reviews

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soletrader.co.uk
3.57
138 reviews
Great Rating
Based on 138 user experiences

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Rated 3.57 out of 5 by 138 Happy Customers

43.5%
13%
14.5%
14.5%
14.5%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 138 reviews

Customers express high satisfaction with product quality, fast delivery, and helpful customer service. Many reviews highlight quick shipping, good value, and easy returns. However, recurring issues include delivery delays, incorrect items sent, poor packaging, and inconsistent stock information. Negative experiences often involve damaged goods, delayed refunds, and communication problems. The contrast between positive service and logistical problems creates mixed overall sentiment.

What customers love
  • Great product quality
  • Helpful customer service
  • Easy ordering
Common concerns
  • Poor packaging
  • Wrong items sent
  • Stock issues

Last updated 3 months ago

L

Great customer service

Great customer service the sales assistant made the purchase so easy for me
M

The staff are very courteous and

The staff are very courteous and helpful a credit to the company The range was very impressive
J

Great price in Black Friday sale

Great price in Black Friday sale posted promptly and good communication via email throughout
A

Very quick delivery

Ordered some Dr Martens arrived less than 24 hours later Very pleased with experience
L

Amazed by getting next day delivery

Amazed by getting next day delivery no hold ups no problems just outstanding service and quality
M

On time delivery

They have huge variety of trainers with availability of most sizes Their Delivery is on time
P

My delivery was done on time with item

My delivery was done on time with item package very carefully My wedges was more geogous when received
D

Best shoe shop in Brighton

Always excellent choice of shoes and trainers in store Service really friendly and helpful too
M

My order arrived so quickly and very

My order arrived so quickly and very easy to return the boots I had to order two sizes as I didn t know which would fit but delighted with the pair I kept
M

Great experience

Great experience From ordering to delivery the two pairs arrived on time and were exactly what I wanted Thank you

About Soletrader

Shop our range of shoes, trainers and boots. Discover new ranges and the latest trends from the best brands, including Veja, Dr Martens and many more, available with next day delivery and easy returns.

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