Good Deals but Inconsistent Customer Service
Used Theatermania to book Broadway tickets and found decent discounts on several shows. The website interface is easy to navigate and ticket selection is straightforward. Found tickets for a matinee performance at good prices compared to box office rates. Delivery was fast - received my tickets electronically within minutes. However, customer service response time was slow when I had questions about seat selection, taking over a week for a reply. The discount percentages vary widely between shows, so not all performances offer significant savings. Booking fees are transparent which is appreciated. One issue was limited availability of discounted tickets for popular shows. Overall useful for finding cheaper Broadway tickets if you're flexible with timing. Just don't expect stellar support if you encounter problems.
