Thebookpeople Reviews

Ordered 12th Feb and recieved 12th March Was concerned as didn t hear much from them and had read really bad reviews but I m glad I had patience The books were all fab and great

I placed a order on the 3rd of march for 125 00 I was told it would be 3 weeks for delivery After 3 weeks no show I rang them and was told it would be 4-7 weeks Yesterday i looked at the reviews and got slightly worried This morning i got a text to tell me it would be delivered today between 2pm and 6pm by Hermes I tried to track it but no luck How ever at 4 30pm the doorbell rang and there it all was I m very sad to see The Book People closing down having used them since they first started One very happy but sad customer

This is not the lovely company and staff I knew and used for years The bargain prices are because the administrators are in The poor remaining staff are over worked This was a lovely company and I will sadly miss them RIP

I placed several orders in the final sales I keep getting them one by one 3 more to go The free delivery is VERY slow Yes they kept changing the expected delivery times They had hundred thousand orders Obviously that changed everything In addition there came the COVID which makes them even slower they have to keep distance from each other make sure to avoid sharing items in the warehouse etc I use another webshop and they detailed every security measure they had to take in their warehouse because they became a lot slower as well altough they didn t even have unusually many orders as they had no SALE let alone this crazy sale thebookpeople did Now pair the slowing effect of the COVID with a huge boom of ten thousands a hundred thousand new orders because of the crazy prices No wonder they kept extending the delivery times It was unexpected Staff numbers were already reduced The rest of them has to work in a slowed down way And they got a huge number of orders like a number they usually get in whole year or something They ARE sending the goods What I ordered with 48h delivery they always dispatched the same day The free delivery is another story That takes a long long time I got one from two MONTHS ago and it had everything it even books that sold out two months ago right after I grabbed them They do have the stock and they work on fulfilling the orders It s just the slowest dispatch time ever

after been waiting 5 weeks finally received books Thank you so much for recent years service So sad nowhere cheaper to buy Wish everyone all the best

Placed my order 3rd March arrived today 23rd April It should have been 4 weeks delivery but at last it arrived just over 7 weeks I was a little concerned about the length of time as my daughter received her parcel in 5 days and ordered 3 weeks later than me I phoned 4 weeks in and received reassurance that the items were in the warehouse and I just needed to wait It took a while to get through to them but they were friendly and helpful I waited longer than I was going to and I m glad I did They are a marvellous company and it s such a great shame they have to close Thank you for over 20 years of fantastic books and deals Patience is needed especially with the world as it is at the moment

Ordered in february got my order a week ago Long wait and was frustraiting thinking the order wont be processed but it was Well worth the wait So sad to see u go Book People - Lovely costomer service

Half my order arrived today after 8 weeks I ordered on March 1st other half due tomorrow Books and art supplies are really fab and ever so cheap I would gladly wait longer for such bargains Thank you Book People so sorry to see you go

Received an email this morning most of my order has been despatched the rest to be despatched soon I ordered on the 23rd March Well done The Book People and good luck to all your hardworking staff for the future

Home page has an email address or call 0345 602 3030 Monday Friday 9am 5pm Such a huge loss to so many people especially the employees In our thoughts