Theonlinelettingagents Reviews

The agents were very helpful and did not mind the back and forth we have had with them however I found the experience to be somewhat stressful as we had to deal with a third party referencing company who did not work at the same hours as the Online Letting Agents which caused some friction and delays to our application process It also meant that information was delayed in getting to us or so it seemed and with a fast turnaround wanted by both our new Landlord and ourselves it made me feel quite pressured for time and I had to chase information from the agents not their fault I found the agents easy to talk to and very helpful when I had questions I appreciate what this company is trying to do as I like that we are in contact with our Landlord directly and will be able to have a good relationship with him as we move into our new home All in all it was an OK experience dealing with the Online Letting Agents and I would likely recommend their services I just wish there was an easier referencing process- but then I assume it s not much better elsewhere

System worked well enough and the advert when live very quickly Unfortunately potential tenants are put off by fees which are not transparent Why can t the fee be shown on the advert so at least the process is transparent and open instead of what looks like there is something to hide There could also be an explanation that the fee also prevents frivolous enquiries Fees are a lot more than the cost of reference checking which tenants see as unfair

A very positive and helpful experience - I was guided through each step