Thewatchlab Reviews

Homepage - The Watch Lab

thewatchlab.co.uk
3.57
140 reviews
Great Rating
Based on 140 user experiences

Rated 3.57 out of 5 by 140 Happy Customers

42.9%
14.3%
14.3%
14.3%
14.3%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
N

Highly recommend

Three and half years since my last review of The Watch Lab in Reading s Oracle New battery and clean completed in under 60 minutes My much loved Tag Heuer is back on my wrist working perfectly Professional service highly recommended
R

Excellent all round experience

Excellent experience in 3 major respects 1 Pricing is clear sensible and good value in that doing a secondary additional repair or replacement whilst they have your timepiece costs less 2 The speed and ease with which the item is transported to and from you to them is very quick by comparison to elsewhere 3 Most importantly communication is first class from the first call with the diagnosis and payment to tracking it to receiving it within 24 hours of a phone call to say it was being dispatched that day via Royal Mail Thank you Tiffany especially
S

Incredible service in Newcastle

Michael in the John Lewis branch in Newcastle went above and beyond to repair my son s watch recently I couldn t be more delighted and he is a credit to the company Extremely impressed and will definitely recommend to others and use again He must have been impressive as I have very rarely written a review
J

The strap on my Rotary watch had broken

The strap on my Rotary watch had broken and I thought I might have to get a whole new strap I went to the Watch Lab at Cribbs Causeway and showed my watch to Tom He was a pleasure to talk to and immediately knew that he could effect a repair Once he had fitted the fiddly pieces in the right place my watch was as good as new When I asked him how much I owed he said that it was such a quick fix with a tiny component that it was free I was gobsmacked I will recommend the Watch Lab at Cribbs to friends and family for lovely service and very reasonable prices Thanks Tom
G

Just collected my Rolex watch from your

Just collected my Rolex watch from your branch in Meadowhall in Sheffield Absolutely fantastic The manager Chris was extremely polite and helpful My watch has been serviced and it looks brand new I cannot complement your company enough Many thanks from Glyn
L

Great experience very friendly helpful

Great experience very friendly helpful and honest also quick service with realistic options helpful away from watches too Buy Grant as many coffees as he needs other fella was good too Would happily come back again if needs be and within the area 5 star throughout
M

Excellent Service

Excellent Service my 17 year old Rado watch is working perfectly and looks brand new - Will be using the Watch Lab in the future very professional outfit
A

EXCELLENT CUSTOMER SERVICE

I had a very good customer experience I do not get out very much because of my disability so every thing was done on line I had a replacement battery for my Rotary watch and reseal The watch I had for many years was more sentimental and for that reason was valuable to me It was returned quickly without any hassle - Thank you all so much from Ann-Marie B
P

Boss steel bracelet resized no problem

Super impressed by the Egyptian as he preferred to be named from the Hanley branch Had a steel Boss bracelet that could not be resized by a company that it was sent to or any other jeweller This man had it for half hour and did the job Wow Thank you so much you are a star Definitely recommend if you have anything that is difficult re steel jewellery go to see him
P

A delight

The chap on duty was an absolute font of knowledge He was an avid watch collector too Very interesting conversation and actually a delightful experience in these monotone times Well done Colin I think it was Watch battery replacement 200 metre vacuum and pressure test completed Also a mini valet to bring the sparkle back Great job All done in under an hour Usually takes a month when sending back to TAG themselves

About Thewatchlab

Homepage - The Watch Lab

United States

Visit Website

Own this business?

Claim your profile to respond to reviews, manage your listing, and build trust with customers.

Claim This Business

Related Companies

View All
1
Itswatchtime
3.63 (124) · itswatchtime.com
2
Iconicwatches
4.02 (108) · iconicwatches.co.uk
3
Luxewatches
4.42 (84) · luxewatches.co.uk
4
Watchclub
4.68 (71) · watchclub.com
5
Grailwatchclub
4.19 (68) · grailwatchclub.com
6
Wowwatches
4.95 (61) · wowwatches.co.uk
7
Thewatchsociety
4.80 (59) · thewatchsociety.co
8
Ldnwatches
5.00 (24) · ldnwatches.com
 View all 20 alternatives
Looking for Thewatchlab alternatives? We've ranked 20+ similar companies by reviews.
View All Alternatives