Thinkinsurance Reviews

Think Insurance | Specialist Brokers - Trade, Car and Business

3.81
112 reviews
Great Rating
Based on 112 user experiences
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 112 reviews

Customers consistently praise the helpful, friendly, and professional service provided by agents such as Ellie, Courtney, Demi, Luke, and Joe. The review volume indicates many long-term relationships and repeat business, with clients valuing clear explanations and competitive motorhome quotes. Some negative reviews highlight disputes over cancellations, refunds, and unexpected charges, alongside billing and communication issues. Positive feedback often mentions efficient renewals and strong customer support, while critical reviews focus on perceived inflexibility and administrative errors.

What customers love
  • Competitive quotes
  • Efficient renewals
  • Friendly agents
Common concerns
  • Billing errors
  • Inflexible cancellation
  • High premiums
  • Refund delays

Last updated 1 week ago

C

Grate help from Luke and Joe

Grate help from Luke and Joe very friendly helped me understand everything correctly highly recommend speaking to them feel very comfortable to call them back
L

Brilliant

I spoke to Joe today who was absolutely fabulous very knowledgeable and helped is to get a very reasonable insurance quote for our daughter
M

Jamie and Luke

Jamie and Luke Both staff members were very helpful and professional great service all round
T

Lacie-Lea was an amazing help and she

Lacie-Lea was an amazing help and she was an energetic bundle of joy and a pleasure doing business with Top marks
D

The girl that dealt with my renewal her

The girl that dealt with my renewal her name escapes me sorry but she came across really nice and professional so all good
H

I purchased insurance with brad

I purchased insurance with brad he was brilliant and really helpful with finding a good deal He explained everything very well Definitely recommend
C

Great customer service

Jamie was so great at explaining everything throughly and made starting insurance an easy thing
T

Fantastic customer service and policy

I passed my driving test yesterday morning and was lost with insurance Met with really high prices and bad blackbox restrictions I called think insurance and spoke to a man called rob who broke down the policy in a way that was really understanding He was unbelievably helpful and kind 10 10 service would reccomend
S

Ellie was very helpful and helped me

Ellie was very helpful and helped me get the best deal available She was very polite and easy to talk to always a pleasure
S

We spoke with Joe who was very helpful

We spoke with Joe who was very helpful and polite I m very satisfied

About Thinkinsurance

Think Insurance are Specialist Insurance Brokers providing: Motor Trade, Car and Business Insurance. Visit our site for an online quote today.

United States

Visit Website

Own this business?

Claim your profile to respond to reviews, manage your listing, and build trust with customers.

Claim This Business