Thinkinsurance Reviews

Think Insurance | Specialist Brokers - Trade, Car and Business

thinkinsurance.co.uk
3.81
112 reviews
Great Rating
Based on 112 user experiences

Rated 3.81 out of 5 by 112 Happy Customers

52.7%
17.9%
5.4%
6.3%
17.9%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 112 reviews

Customers consistently praise the helpful, friendly, and professional service provided by agents such as Ellie, Courtney, Demi, Luke, and Joe. The review volume indicates many long-term relationships and repeat business, with clients valuing clear explanations and competitive motorhome quotes. Some negative reviews highlight disputes over cancellations, refunds, and unexpected charges, alongside billing and communication issues. Positive feedback often mentions efficient renewals and strong customer support, while critical reviews focus on perceived inflexibility and administrative errors.

What customers love
  • Competitive quotes
  • Efficient renewals
  • Friendly agents
Common concerns
  • Billing errors
  • Inflexible cancellation
  • High premiums
  • Refund delays

Last updated 1 week ago

H

Great service from Samantha she is

Great service from Samantha she is professional and very up to date with all information and answered all my questions to a satisfactory conclusion We moved our insurance for 2 cars to Think Insurance and made a saving Thank you Samantha it was a pleasure to have you service our requirements Kind regardsHelen Taylor
D

I experienced such a good customer service

I experienced such a good customer service over the phone with Steven Evans He Listened did everything he could to help negotiate on my behalf came back with a fair deal So much so everytime i call I request for Steven because of this experience i have started talking to friends about Think insurance so you can expect new customers from me very soon Thank you
J

car insurance renewal

easy renewal by Courtney Cox
A

Motorhome insurance pain free

Ellie was precise polite and helpful
B

All my questions were answered and the

All my questions were answered and the process not rushed through
M

Demi was clear concise and efficient in

Demi was clear concise and efficient in the renewal process
S

Pleasant staff on phone to complete

Pleasant staff on phone to complete renewal quickly
J

I m happy with the insurance that was

I m happy with the insurance that was done by phone comparing with other insurance companies
A

This will be my 3rd year with Think

This will be my 3rd year with Think I ve found the friendly staff helpful and I m very happy with the service provided thus far
M

Great staff and really helpful

Great staff and really helpful A a good quote for renew always helps

About Thinkinsurance

Think Insurance are Specialist Insurance Brokers providing: Motor Trade, Car and Business Insurance. Visit our site for an online quote today.

United States

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