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Timeforyou Reviews

Time For You

timeforyou.cleaning
3.82
112 reviews
Great Rating
Based on 112 user experiences

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Plumbing & Sanitation House Sitting & Security Moving & Storage Repair Service Providers Craftsman House Services Cleaning Service Providers

Rated 3.82 out of 5 by 112 customers

All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ Positive Neutral Negative Reset Filter
AI Review Summary Based on 112 reviews

The majority of reviews for Timeforyou are highly positive, with customers praising the service, reliability, and quality of cleaners. Many long-term users report consistent satisfaction. A significant number of negative reviews cite issues with cancellations, refunds, and unexpected fees. Some negative feedback also focuses on poor communication and lower-than-expected cleaning standards. Overall, the experience is excellent for most, but billing and contract terms are a notable pain point.

What customers love
  • Reliable and trustworthy
  • Professional and friendly
Common concerns
  • Expensive pricing
  • Cancellation and refund issues
  • Inconsistent cleaning quality

Last updated 4 months ago

C

Hi My cleaner was very nice aShe did

Hi My cleaner was very nice aShe did good job but always room for some improvement Will take time as she gets used to the routine I am sure she will settle in Thanks
G

Belfast Area

Belfast Area The good thing is the recruiter franchise for this area did manage to find cleaners However only with the first one we had a chance to have meet and greet before starting This person cancelled without notice and the next 2 cleaners were assigned came in and TimeForYOu expected them to start straight away Both cleaners did not meet specific requirements But we went along with it as we needed the place maintained Both cleaners cancelled without prior notice All personal reasons not because of us or the place I have to add Just didn t show up So now we have found a cleaner ourselves Till my astonishment and surprise I receive an email from the recruiting person Franchise that I was in breach of the contract because I didn t give a month notice Unbelievable And be aware that the contract is a One Way Contract If you have to cancel one day or go on holiday you pay the same amount Because it is a subscription Like a gym subscription the Franchise here in Belfast told me However If I pay the gym I can go as much as I want without paying extra In this case if I ask the cleaner to come in for an extra day I would have to pay extra to TimeForYOU All the sudden it is not a subscription like a gym membership anymore Yes if you don t have the time to source a cleaner yourself this could be a good option But make sure you understand what you are getting yourself into Its not a cleaning service It s a recruiting agent
H

Ignoring refund request

Update since posting I was contacted since this post and issued my refund The first clean we received from the Tunbridge Wells branch was great but unfortunately the cleaner cancelled our subsequent cleans due to personal issues This can t be helped and the review isn t related to the cleaners but to the poor communication once I asked to terminate my account I initially agreed to try a different cleaner but after we heard nothing for two weeks I requested a refund and to close my account We have not not heard back on the refund for over two weeks The last communication we received was 15 December I requested a refund on January 3 and we have heard nothing since I understand it may take a while to process but not responding to confirm receipt of the request and letting us know when the payment will be processed is really frustrating
T

Not able to engage in the first place

Can t comment on the service as was never able to engage Got email for callback in SE3 saying would ring and did not When rung number to chase a few weeks later it didn t exist 020 8088 2004 Website contains no way of getting in touch Shame as reviews were good

About Timeforyou

Time For You

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Frequently Asked Questions

Time For You Domestic Cleaning provides reliable house cleaning services across the UK, offering police-checked* cleaners, affordable pricing, and the option to have the same cleaner each week for consistency.

Yes, all cleaners undergo identity checks, including police checks* upon request, and reference checks in their own homes to ensure trust and safety.

Yes, you can request the same dedicated cleaner each week for consistent cleaning, subject to availability.

We offer affordable house cleaning prices supported by an own account manager structure. Pricing is designed to be competitive and transparent for domestic home cleaning.

You can book by entering your postcode (e.g., TM3 4YU) on our website to locate a cleaner. A dedicated cleaner can be arranged based on availability.

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About Timeforyou

Time For You Domestic Cleaning – Reliable Home Cleaning Services

Time For You Domestic Cleaning provides house cleaning services across the UK, offering reliable cleaners for domestic home cleaning. The website positions Time For You as an established cleaning solution, highlighting police-checked* cleaners, affordable house cleaning services, and features seen on BBC Working Lunch. The platform emphasizes trust, consistency, and professional home cleaning support for customers.

Vetted Cleaners and Identity Checks

The service focuses on vetted cleaners who undergo identity checks, including police checks* upon request and reference checks in their own homes. This approach is designed to provide customers with peace of mind when booking domestic cleaning. The platform highlights identity checked cleaners and same cleaner each week as key reasons to use the service, supporting consistency and familiarity in home cleaning routines.

Affordable Pricing and Account Management

Time For You Domestic Cleaning offers affordable prices supported by an own account manager(s) structure. Customers can book house cleaning services by entering a postcode (for example, TM3 4YU) to locate a cleaner. The platform notes that a dedicated cleaner can be arranged, subject to availability, and that specific requests such as a police checked cleaner upon request may apply under terms and conditions.

How It Works and Customer Access

The cleaning process follows a structured how it works model, allowing customers to view updates through a customer portal. The site includes options for franchise opportunities, enabling individuals to join an international cleaning franchise established in the UK in 1997, with over 200 franchises sold. Professionals seeking part time casual cleaning work can apply to become a cleaner through the dedicated recruitment process.

Additional Resources and Compliance

Time For You Domestic Cleaning provides news & articles and tips & advice sections to support better home cleaning practices. The platform is developed and managed under compliance frameworks, including privacy and cookie policy documentation. Users are encouraged to review terms & conditions, disclaimer, and site map details. The service is marketed as featured on BBC Working Lunch, reinforcing credibility within the home cleaning industry.

  • Police checked cleaner available upon request*
  • Affordable house cleaning services designed for domestic homes
  • Identity checked cleaners and reference checks in their own home
  • Option to request the same cleaner each week for consistent cleaning
  • Access via customer portal and account manager support