Toc Reviews

Building Materials, Hardware Store, DIY Store - Tadhg O'Connor Ltd.

toc.ie
3.81
106 reviews
Great Rating
Based on 106 user experiences

Rated 3.81 out of 5 by 106 Happy Customers

56.6%
12.3%
5.7%
6.6%
18.9%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
J

Online team went above and beyond

I purchased 2 garden chairs The day after I placed the order I received a phone call from Brianne to let me know that one of the chairs wasn t in stock and wouldn t be available until the following week I was unsure whether the chairs would be suitable for my elderly mother and the TOC staff emailed me a photo of the chairs so I could get a better idea I ended up cancelling the order and spoke to Michael who was really helpful All in all everyone at Tadhg O Connor went above and beyond which is very rare nowadays Thank you to the whole team
M

Very happy

Whilst they didn t have what I ordered in stock my money was refunded promptly I then ordered a different item and was very happy with this purchase Delivery was exactly as promised
M

Excellent Customer Service friendly polite helpful

The fact that a nice customer rep kept me informed of a damaged product when replacement would arrive So nice to deal with someone who was easy to talk to gave me all the updated info immediately organised a re-ship This is a rare service nowadays and i commend Tadgh O Connor and his lovely team
D

Best price good service

I purchased 100M battery powered outdoor indoor Christmas lights Tadhg O Connor had the best price hands down and I searched in shops and online I couldn t visit the shop and rang the shop with a delivery query and both the staff member on the floor and in the Web office were efficient and pleasant to deal with Very pleased the lights are up and look fab
T

I ordered a tin of roof paint which

I ordered a tin of roof paint which arrived damaged I contacted the support team and they arranged a replacement I m very pleased with the customer service and would highly recommend O Connor s They have been very helpful and accommodating Will use the again
B

Excellent service with super-fast

Excellent service with super-fast delivery The mattress quality is absolutely fabulous Highly recommended to everyone
M

Excellent customer service

First time ordering from this website and it was an incredibly positive experience I placed my order over the weekend and on the Monday received a very apologetic email saying the item I ordered was out of stock I was offered an alternative which I was happy with and it was delivered the next day Very happy with my purchase and the service I received
S

Great post customer service from

Great post customer service from Brianne web sales I work as a growth partner online for ecom brands where I consult with brands on pre post sales and the customer journey that flows From my own experience I thought the post customer experience was great Thats why I had to share this with others that are considering purchasing from Tadhg O Connor Great job guys
M

Great communication and service

Placed an online order Received an email from Michael who explained item was currently out of stock but they had secured extra delivery of the items and would be dispatched within days Which it was Could not fault service and the communication is something that is lacking with most businesses but not here Excellent service
I

Well managed processing and delivery

Order to delivery time was below 4 days from limerick to galway product NHL 3 5 arrived intact and covered with a plastic sheet as is moisture sensitive will be using again thanks to confidence in care

About Toc

Hardware store and building supplies Limerick - Tadhg O'Connor are one of Irelands leading building providers and DIY experts. Nationwide delivery available

United States

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