Top-quote Reviews

TopQuote | UK-Based Life Insurance Broker

3.87
108 reviews
Great Rating
Based on 108 user experiences

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AI Review Summary Based on 108 reviews

Customers consistently report excellent service from Top Quote, with helpful, knowledgeable, and friendly staff who explain details clearly. Many reviews highlight smooth processes, fast follow-up, and tailored policies that meet individual needs. A recurring theme is reliable support and professionalism across multiple interactions. Some long-term customers express ongoing satisfaction and recommend the service to others.

What customers love
  • Helpful staff
  • Knowledgeable advisors
  • Clear explanations
  • Fast follow-up
  • Professional service
Common concerns
  • Persistent calls
  • Pressure tactics
  • Cost concerns

Last updated 3 months ago

M

Very thorough and helpful member of

Very thorough and helpful member of staff Took the time to explain details slowly and in terms I would understand Very personable lady
M

Life Cover

I am always a bit sceptical when contacted by companies relating to products such as this immediately on my guard thinking the worst I need not of been The service I received was excellent From the start the information and person centric approach to my needs were fantastic The people I spoke with regarding some of my health issues were proffesional in their responses were empathetic and exceptionally knowledgeable about the process and how it would develop I sometimes get confused age isn t being kind to me but they were patient spoke with clarity and were instantly contactable if needed something quite unique nowadays I would highly recommend to anybody looking to update renew or enquire about life cover to use this company It was for me something I was putting off because I thought it would be a difficult to do thing how wrong was I I now know that this important issue for my family when Im no longer here has had the best attention and will have the best outcome for them Total peace of mind for me I must mention Hannah and Rick each were fantastic ambassadors and are a credit to the company
S

Matthew explained to me regarding my

Matthew explained to me regarding my existing policy He explained everything fully and he talked about the trustees which I had not thought about
L

Really friendly and helpful staff who

Really friendly and helpful staff who were very knowledgeable about the product being offered and who made sure it was appropriate to my needs and ensured that I fully understood everything
B

The Agent and Colleagues have been

The Agent and Colleagues have been friendly and helpful in answering my questions and have provided me with suitable cover for my needs
J

Very friendly

Very friendly helpful and competent staff Always phoned back when they said that they were going to and sorted my policy out very efficiently Thank you
M

Very good customer service from all of Excellent customer service

Very good customer service from all of the team but particularly Kieran Kieran was friendly but professional in the way he dealt with us and was a credit to the company
B

Great customer service

Great customer service very nice and friendly people made the process easy to understand was very happy with all the information I was provided and very happy with the policy I was provided just with everything was this easy
E

Excellent service at Top Quote

Very helpful call with Anna at Top Quote - thank you for making the process easy to understand and swift A really good customer experience
S

Professional and knew what they are

Professional and knew what they are talking about to the point we they saw a slight error it was amended right away

About Top-quote

TopQuote is a UK-based life insurance broker for Legal & General that provides protection policies that are secure and trusted.

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