© 2025 Rating Facts. All rights reserved.
Reviews
3.87
5-star
55.56%
4-star
18.52%
3-star
1.85%
2-star
5.56%
1-star
18.52%
Filter
Recommended
Verified
Claimed
Reviews are labeled verified when a company automatically invites people to write a review using Trustpilot’s supported invitation methods.
Mrs Sonia Gratwick
N/A
5 months ago
Very thorough and helpful member of
Very thorough and helpful member of staff Took the time to explain details slowly and in terms I would understand Very personable lady
Mrs Monika Pemberton
N/A
5 months ago
Life Cover
I am always a bit sceptical when contacted by companies relating to products such as this immediately on my guard thinking the worst I need not of been The service I received was excellent From the start the information and person centric approach to my needs were fantastic The people I spoke with regarding some of my health issues were proffesional in their responses were empathetic and exceptionally knowledgeable about the process and how it would develop I sometimes get confused age isn t being kind to me but they were patient spoke with clarity and were instantly contactable if needed something quite unique nowadays I would highly recommend to anybody looking to update renew or enquire about life cover to use this company It was for me something I was putting off because I thought it would be a difficult to do thing how wrong was I I now know that this important issue for my family when Im no longer here has had the best attention and will have the best outcome for them Total peace of mind for me I must mention Hannah and Rick each were fantastic ambassadors and are a credit to the company
Sabina Nyamhunga
N/A
5 months ago
Matthew explained to me regarding my
Matthew explained to me regarding my existing policy He explained everything fully and he talked about the trustees which I had not thought about
Lucy Nolan
N/A
5 months ago
Really friendly and helpful staff who
Really friendly and helpful staff who were very knowledgeable about the product being offered and who made sure it was appropriate to my needs and ensured that I fully understood everything
B Bright
N/A
5 months ago
The Agent and Colleagues have been
The Agent and Colleagues have been friendly and helpful in answering my questions and have provided me with suitable cover for my needs
John
N/A
5 months ago
Very friendly
Very friendly helpful and competent staff Always phoned back when they said that they were going to and sorted my policy out very efficiently Thank you
M - Norfolk
N/A
5 months ago
Very good customer service from all of Excellent customer service
Very good customer service from all of the team but particularly Kieran Kieran was friendly but professional in the way he dealt with us and was a credit to the company
Brian Roberts
N/A
5 months ago
Great customer service
Great customer service very nice and friendly people made the process easy to understand was very happy with all the information I was provided and very happy with the policy I was provided just with everything was this easy
Emma Forbes
N/A
5 months ago
Excellent service at Top Quote
Very helpful call with Anna at Top Quote - thank you for making the process easy to understand and swift A really good customer experience
Si Swales
N/A
5 months ago
Professional and knew what they are
Professional and knew what they are talking about to the point we they saw a slight error it was amended right away