T
Thomas Gaffney
Great
Item as described and delivered very quickly Would recommend Totes
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AI Review Summary
Based on 140 reviews
Customers consistently report positive experiences with Totes products, highlighting comfort, quality, stylish designs, and fast delivery. Many reviews emphasize excellent customer service, easy ordering, and prompt shipping. However, a recurring theme of inconsistent sizing appears across multiple products, causing dissatisfaction. Some negative reviews mention quality decline over time, poor finishing, and issues with specific items like slippers and umbrellas. Despite occasional complaints, overall loyalty and satisfaction with the brand remain evident.
What customers love
- Fast delivery
- Helpful customer service
- Easy ordering process
- Stylish designs
Common concerns
- Inconsistent sizing
- Expensive pricing
- Poor finishing
Last updated 3 months ago
A
anonymous
Wonderful products
Wonderful products Terrific customer service and response to questions concerns and other issues I would highly recommend these folks
C
Carl
quick and easy ordering process
quick and easy ordering process Items delivered on time and good quality products
Z
Zena ELFALAH
Very good brand and fabulous excellent
Very good brand and fabulous excellent costumer service Very easy return I m very pleased with totes brand thank you
M
Mrs Susan Dillon
Lovely safe warm slippers
Lovely safe warm slippers Thick sole grips well while uppers are attractive and lining is soft
C
Caroline
Excellent slippers
Gave me a call because an item was out of stock friendly and efficient and excellent slippers
J
Jacqueline
I decided to order direct from Totes as
I decided to order direct from Totes as i can t get to the shops at the moment I also needed slipper socks that weren t tight around the ankles These are exactly what I was looking for
L
Leigh Henderson
Great product surprising that you only
Great product surprising that you only had one booted style though and prompt delivery
M
Maureen McCarthy
Fluffy comfort
The slippers I ordered arrived in good time and are every bit as comfortable and study as I expected Highly recommended
M
Mary Monk
Extremely good service
Extremely good service especially as ordered just before Christmas Many thaks