AI Review Summary
Based on 97 reviews
The reviews describe an overwhelmingly positive experience with Train, marked by high satisfaction across numerous 5-star ratings. Customers consistently praise the teaching quality, tutor support, and course flexibility, particularly for remote learning options. The feedback highlights the life-changing impact of the training and the feeling of being well-prepared for a fitness career. A small number of critical 1-star reviews mention billing issues and logistical problems, but these are exceptions in a vast sea of praise.
What customers love
- Great teaching quality
- Flexible learning options
- Comprehensive course content
- Life-changing experience
Common concerns
- Unexpected charges
- No Norwich venue
- Inadequate practical time
- Misleading sales tactics
Last updated 1 week ago
S
Sarah D
As someone who is based abroad I chose to do the virtual distance learning option The course content was good and there was a lot of valuable information if you re someone who is happy to learn by yourself which I am However the issue that arises is the assessments When you read the other reviews on those who chose the distance option you will see that the majority of them say something along the lines of I was overwhelmed when I saw what was involved in the assessments and so upgraded to the in-person virtual option There s a reason for this The distance assessment criteria is really difficult as well as not very clear For example for the Gym Instructor qualification you have to film in a commercial gym with a group of people - so that s you a cameraperson plus multiple clients to induct This is just one of the multiple assessments and any failed assessment results in a steep fee so it s likely to get expensive fast Unfortunately the inaccessibility of the distance assessments meant that I had to forfeit the course and lose the entirety of the money spent One last point is that during my course I experienced some distressing health complications and investigations that took me away from my studies I was denied any concession on the course extension fees which is very expensive - around 300 per month While I don t doubt that the course material is good and the trainers seem great I do feel that the business model for the distance option is built around getting you to upgrade or continually spend more whether it s through upselling to the in-person training or assessments through failing complicated assessments or through extending the course dates I m sure some people have had a great experience with TrainFitness but I sadly left with a bad taste in my mouth I would loved to have received more compassion in extending my course and the system of distance learning needs to be improved