Transglobalexpress Reviews

All good except when I select TG International Economy service the 6x4 printable label is not configured for this but for an A4 print It works on other services

I booked with UPS through Transglobal and have now been informed that FedEx will be delivering the parcel but I did not ask for that as I ve had lots of trouble with FedEx before when sending gifts I won t give a true rating until my parcel has been delivered

Fedex let me down big time on this package and whilst it was their fault I cannot give TG a 5 as think they could have handled it better and provided more info upfront A 5 does however go to Ayisha at TG who was amazing and went over and beyond to sort out the fedex mess She was amazing I cant thank her enough

Transglobal USPS Express is in reality called DHL e-commerce In the past DHL handled the entire process including the export from the UK to the USA and most of the transport within the USA before handing parcels to USPS for the final delivery It was a very efficient system If I shipped a parcel on Wednesday it would travel from Wirral to London get loaded onto a plane and arrive in the USA by Thursday DHL processed it right away and everything was smooth reliable and fast Since mid-year it looks like Transglobal switched to a different company probably a cheaper one to handle exports to the USA Now when I ship on a Wednesday parcels sit at a London depot for days If I m lucky they leave on Saturday If I m not they re held until Monday Once they finally arrive in the USA DHL still handles the domestic transport but it takes longer than it used to which just adds to the delays The result is that USPS Express advertised as a 4-6 day service now takes closer to 10-14 days If you re shipping from London parcels might move faster since they don t get held up at the depot For the rest of us though the service has become unreliable Things have gotten even worse since Black Friday It seems the new export handler only books leftover space on cargo flights so Transglobal s parcels keep getting bumped to make room for other shipments Right now I have 30 parcels that were collected between Tuesday December 10th and Friday December 13th and they re still stuck in England Some are booked to leave on the 18th but others don t even have a flight date yet These are all Christmas orders I thought would arrive on time but now I m certain many won t even make it this year It s a huge problem for my business I m dealing with angry customers potential bad reviews and having to issue refunds for late deliveries It s incredibly frustrating to see how much the USPS Express service has been downgraded I can deal with a slower 10-14 day service during the year but I didn t expect parcels to be sitting in the UK for over a week during the busiest season I really hope Transglobal fixes this for 2025 Their customer service is great Marty who does my collections is fantastic and their chat email support is always quick and helpful But as much as I appreciate that I just can t rely on this service during busy times like Christmas Delivering within 10-14 days should be completely reasonable for a supposedly 4-6 days service and I hope they can get back to the high standards they used to offer

99 reliable services to USA The website is way too glitchy and unreliable It fails too frequently and disrupts my business Still nice company with nice people They need to sort the website out though Excellent customer service as always

Like - price collecting driver and speed and reliability of delivery Dislike - we had one package that could not be delivered and it was returned to us The return fee however was double the outward fee and we find this unacceptable without prior warning Also the Accounts department have been extremely slow in responding to our questions re this but very quick to ask for payment

I ve been using Transglobal via their contracted partner EVRI for over a year now We have had issues where our parcels were not delivered and we had to make claims on the free insurance which did not cover the loss Also I paid for a next day service over Easter The parcel was collected on Saturday but was not delivered until the following Tuesday Overall think it is a good service the booking is easy the drivers friendly and the cost is competitive

Your customer service and pick up service is best But for delivery parcel to INDIA on your website said 3 to 4 days unfortunately it takes more than week please do update delivery time or speed up service for become best review Thank you Best wishes Mr Patel

Guaranteed one business day from FedEx didn t work I had paid extra for it Usual excuse from Calgary - too late for local delivery van Consequently delivered on Monday instead of Friday Parcel left my address on 30 03 2023 at 11 00amArrived in Calgary at 7 30am their time on 31 03 2023BUT still not ready for 10 00am van which appears to be the only delivery van each day

Had a parcel shipped from London to Singapore on 24 July 2024 and it arrived on 25 July 2024 The tracking updating was kind of lapsed in timing Luckily my parcel was continues to update on 29 July 2024 and throughout 30 July 2024 It was delivered on 30 July 2024 from my local courier The only issue is that I do not know who is my local delivery company that handles my parcel Worth the ships