Traveasy Reviews

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traveasy.co.in
3.60
135 reviews
Great Rating
Based on 135 user experiences

Rated 3.60 out of 5 by 135 Happy Customers

43.7%
14.8%
14.1%
12.6%
14.8%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
M

Changing fare and demands extra fare

Booked the tickets through traveasy for first time last year was not able use the ticket due to flight cancelation in pendamic Finally its been sorted out today Thanks for it Hope Traveeasy improves thier system in get back to customers without any delays
A

Staff is not well aware of how to enter

Changing fare and demands extra fare ofter initial payment
R

Was happy with the price

Staff is not well aware of how to enter passenger s name in the itinerary As first name they mentioned Mr and rest they just mentioned all the names without even space in between After calling them also they were not ready to understand and this has caused lot of trouble in retrieving my booking
S

Likes

Was happy with the price However the website app did not capture all data Need to work on it
S

PLEASE SHOW TICKET OTHER DETAILS OR

Likes No hidden charges Had to pay what was exactly displayed
K

The website should mention if the

PLEASE SHOW TICKET OTHER DETAILS OR SEND TICKET BY EMAIL
S

Need to improve digital infrastructure

The website should mention if the passenger has single then what should be mentioned there
H

One toilet was locked and not accessible topassengers i guess restricted for crew and only one toilet was open for all passengers which is a huge no It is not fair for customers who generate revenue

Need to improve digital infrastructure so the customer receive mail about traveling details asap Overall all things are good customer service is good he helped me proper way Thank you
F

Average website

Website dropdown option not works properly and luggage weight not mentioned in ticket and before payment one journey review page required then you should ask payment
K

Ticket booking process was okay

Ticket booking process was okay but the biggest hindrance was not to have received the copy of air ticket immediately after booking Neither did I receive it in my email nor in my mobile On the contrary I found despite having provided complete details of my mobile and email your ticketing web site referring to my booking had details of your email and some unknown mobile number I had to call your customer service who answered after my several attempts and I could get a copy of my ticket on his intervention action This is not acceptable

About Traveasy

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United States

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