AI Review Summary
Based on 76 reviews
The majority of reviews highlight consistently excellent and responsive customer support, with specific staff members frequently praised for their professionalism and quick assistance. A smaller number of critical reviews report issues such as price increases, errors, and significant problems with bookings and refunds. The overall experience is perceived as very positive due to the high quality of support, although a few negative experiences have been documented.
What customers love
- Helpful staff
- Quick responses
- Professional service
- Efficient support
- Great service
Common concerns
- Price increase
- Wrong details
- Poor experience
- Scam allegations
- Refund issues
Last updated 2 weeks ago
L
Lionel Daniel Jourdan
Hronska was prompt responsive and clear
V
Violaine Mousseron
Confusing but good support
Website is a little confusing but Andriiana Nosal from support team was very helpful and responded to my questions quickly
E
EL
Thanks to Marta lesko for her answers
Thanks to Marta lesko for her answers and her time to be able to clerify a situation for me
V
Vitanova
Efficient customer support from Andriiana Nosal
After ordering a flight ticket I didn t find the way to choose my seats and Andriiana Nosal kindly helped me with that in a couple of minutes Thanks Andriiana
D
Danny Longman
Great service
Great Quick and pro high quality service I recommand
E
EL
reponse reactive et simple
reponse reactive et simple
A
Ak Khan
Assistance with Svitlana was GREAT
Assistance with Svitlana was GREAT She could check and answer and all my questions Excellent job
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