AI Review Summary
Based on 139 reviews
The majority of reviews for Tts-group are positive, with customers praising product quality, helpful staff, and fast delivery. However, a substantial number of negative reviews highlight very poor customer service, frequent delivery delays, and issues with orders not being fulfilled or processed correctly. This indicates inconsistent performance between positive experiences and significant operational problems.
What customers love
- Great product quality
- Easy ordering
- Good range
Common concerns
- Faulty items
- Discontinued items
- Expensive pricing
Last updated 5 days ago
M
Marta Anna Wojcik
Review for TTS Company on TrustPilot I am absolutely delighted with the experience I had with TTS Company They generously provided their catalogue free of charge for my autistic son which has been incredibly helpful Their customer service is outstanding they were patient understanding and went above and beyond to ensure we received everything we needed It s rare to find a company that genuinely cares about its customers and TTS Company is a shining example of this Highly recommended
K
Kathleen Broadhurst
easy to use website and very prompt
easy to use website and very prompt delivery by Parcel Force driver was very polite and courteous Lovely items for the young people to enjoy at the Playing Together sessions
C
customer
Great service
The products were exactly as ordered great communication to keep me updated about the status of the order and extremely quick delivery I would highly recommend TTS
T
Teresa Butcher
Good communication
Easy to order good communication and delivered promptly Thank you
R
Rebecca Mummery
Great Sensory Board
Bought a sensory mark making board from TTS for my brothers birthday Arrived very quickly and came in working order Got regular email updates about when it would be dispatched etc
M
Ms Ann Crimmings
Excellent Customer Service
Really pleased with TTS and their Customer Service I contacted them to advise only part of my order had been delivered They replied promptly and within a day the rest of my order was delivered - well packaged by Royal Mail I would certainly recommend TTS Group
J
Janet
Excellent Service
Easy on-line ordering and TTS keep in touch once items are ordered with delivery details From ordering until receiving the items took 2 to 3 days Excellent service
G
GARSTON MANOR SCHOOL
Top supplies and price
The supplies and deliveries have always been top class Been using TTS for twelve years and never a problem Invoicing is simple and their website catalog has always been useful for a variety of subjects
S
Stacey Smithies
Easy website to navigate
Easy website to navigate Good choice of items to select for the needs of our School Nice specials on offer we have been dealing with TTS for years and very happy with the service and friendly staff
C
Customer
Well packaged and arrived in time
Well packaged and arrived in time The numeracy support programme is very good well structured and looks like it will be very useful The extra resources were in a cd it would be more useful to have these either on a usb stick or as a downloadable resource as the laptop I have doesn t have a cd drive