Ubreakifix Reviews

U Break i Fix – Smartphone & tablet reparaties

3.82
91 reviews
Great Rating
Based on 91 user experiences
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
J

drop off phone on Saturday told it

drop off phone on Saturday told it would be fix by end of day that did not happen Sunday get a call phone is fix get to shop and guess what the phone is still not working today is Monday told it should be fix today sure hope so i think they suck at the Job
K

Did they share my password

I got my screen fixed and they made me turn off location and find my iPhone and they made me sign out of my iCloud And when I got my phone back later that night my iCloud was hacked from someone in London
A

Asked to fix my charger - they broke my screen

I handed in my iPad for charging repair to Ubreakifix When I came to pick it up I asked to check it I turned it on and saw that the charger is working but there was a black spot on the screen While they were repairing the charger they broke my screen And I had to wait 1 5 weeks more for the screen to be repaired my work stopped my customers asked for a refund Glad that everything is working now but not satisfied with the work No one apologized for their own mistake
R

I called today to ask about pricing and

I called today to ask about pricing and they passed me on to the Georgetown office closer to where I was I talked to Darrel When I told him I had the original screen and just needed to learn about the pricing for their labor he told me they don t accept me bringing the screen I bought stressing they are THE CERTIFIED Samsung repair store When tried to ask a clarifying question about that Darrel HUNG UP ON ME What happened to this world Everyone got so SH and impatient I will write a complain about this to Samsung to diversify their repair services and provide more competitive service coz this one SUCKS
B

I have a Google Pixel 6 that I have

I have a Google Pixel 6 that I have taken here 3 times so far I still have a screen issue which my screen has black and blue spots all over it as the screen replacements they use are very low quality and tend to burn out too quickly It s frustrating to pay 200 for a screen replacement only to lose 4 hours waiting for it then to comeback get it replaced comeback 3 days later to get it replaced then 1 week later to get it replaced It gets to be too costly going back and forth- for a company that uses poor quality parts and high costs to fix things I would highly suggest avoiding this place
K

Brought my computer in twice for same

Brought my computer in twice for same issue had to call after two days both times All opinions conflicted did not resolve issue just wasted 8 days total These guys are polite amateurs acting as pros Not Impressed
M

Well it first I was going to give a 5

Well it first I was going to give a 5 star review cause I break I fixs did a good job on repairing my phone a few months back but when my phone was damages again I call to see if it was cover by the warranty they give me on the Repair and was told yes I take phone back to them waited 20 minutes and they try to push me to other company that is associated with them to do the repair and when I ask if that company was going to honor the warranty the guy just look at me and didn t answer the question this told me the other company wasn t going to go honor the warranty just as well as I break I fix so what I am basely saying this company work is great but their warranty sucks
P

Ybreakifix

Ybreakifix Arlington tx Cooper St Alberto is amazing Blocked out of Samsung S9 smartphone Had taken phone to 3 other stores including provider AT T In a matter of MINUTES Alberto was able to bring up Gmail password allowing access to phone saving almost all my data contacts etc NO ONE BUT ALBERTO HAD A CLUE ALBERTO IS A TECH GENIOUS TAKE YOUR PHONE TO HIM AND HE WILL FIND A SOLUTION whatever the problem Saved me from having to purchase a new phone SO GRATEFUL for Alberto
S

Good job fixing my phone but did my

Good job fixing my phone but did my screen case wrong not coming again
J

Great service

Great service Friendly staff Would use again

About Ubreakifix

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Frequently Asked Questions

Ubreakifix.nl is the official Dutch website of a leading service provider specializing in the repair of consumer electronics. It operates on a franchise model with a nationwide network of certified technicians. Core services include repairs for smartphones (e.g., Apple, Samsung), tablets, laptops, gaming consoles (PlayStation, Xbox, Nintendo), and other devices like drones and smartwatches. Common fixes address issues such as cracked screens, battery replacements, and water damage.

The website features an integrated store locator tool. Customers can easily find the nearest Ubreakifix service center by entering their postal code or city into the locator. This functionality is designed to provide a convenient way to access in-person repair services across the Netherlands.

Yes, a significant feature highlighted on the site is the 'Same Day Repair' service. This emphasizes speed and convenience, aiming to return essential devices to working order as quickly as possible for customers who require urgent repairs.

Yes, Ubreakifix.nl provides transparent, upfront pricing for many common repairs, such as screen replacements. This allows customers to make informed decisions without concerns about hidden costs. For more complex issues, customers can request personalized quotes online.

Yes, the website offers online booking functionality. Customers can schedule repair appointments and request quotes for services through the site, which helps streamline the service process from initial inquiry to completion.
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About Ubreakifix

Overview of Ubreakifix.nl

Ubreakifix.nl is the official Dutch website of a leading service provider specializing in the repair of smartphones, tablets, laptops, and other consumer electronics. The brand operates on a franchise model, offering a nationwide network of certified technicians dedicated to fast, reliable, and affordable device restoration. The website serves as a central hub for customers seeking repair services, providing detailed information on solutions, pricing, and the company's unique service proposition.

Core Services and Repair Expertise

The company's primary focus is on repairing a wide array of common device issues. Their expertise is prominently displayed, with services categorized for easy navigation. Key repair areas include:

  • Smartphone Repairs:Comprehensive fixes for popular brands like Apple, Samsung, Google, and others. Common repairs include cracked screens, battery replacements, charging port issues, and water damage restoration.
  • Tablet and Laptop Repairs:Services for portable computers, including screen replacements, keyboard repairs, software troubleshooting, and hardware upgrades.
  • Gaming Console Repairs:Fixes for devices from Sony PlayStation, Microsoft Xbox, and Nintendo, addressing problems with hardware failure, disc drives, and controllers.
  • Other Electronics:The company also handles repairs for drones, smartwatches, and headphones, demonstrating a broad technical capability.

A significant feature highlighted on the site is the "Same Day Repair" service, emphasizing speed and convenience for customers who need their essential devices back in working order as quickly as possible.

Customer Journey and Website Functionality

The website is designed to facilitate a seamless customer experience from problem diagnosis to service completion. Key functionalities include:

  • Service Location Finder:An integrated store locator allows users to easily find the nearest Ubreakifix service center by entering their postal code or city.
  • Transparent Pricing:The site provides clear, upfront pricing for many common repairs, such as screen replacements, helping customers make informed decisions without hidden costs.
  • Online Booking and Quotes:Customers can schedule repair appointments online and request personalized quotes for more complex issues, streamlining the service process.
  • Warranty Information:Ubreakifix stands behind its work with a robust warranty on parts and labor, details of which are clearly communicated to build trust.

Brand Values and Market Position

Ubreakifix.nl positions itself as a trustworthy and professional alternative to manufacturer repairs or DIY solutions. The website communicates core values of quality, using high-grade replacement parts, and convenience, with numerous local service points across the Netherlands. The content reinforces the expertise of their technicians, who are trained to handle the latest devices. Furthermore, the site often promotes special offers and discounts, making professional repairs more accessible. By combining rapid service, clear communication, and technical proficiency, Ubreakifix.nl aims to be the premier destination for electronic device repair in the Dutch market.