Usedmac Reviews

Bad experience inaccurate info inaccurate order processing

I made an order for 3 used Mac Minis on 1-25-19 After ten days I had not seen my order processed or updated to include shipping information When I contacted usedmac com I was told that the three computers were shipping on 2-4-19 and my order would be updated with the tracking number On 2-6-19 I still did not have a tracking number and when I contacted usedmac com I was told the delay was because of hard drive upgrades that I did not request but the order would ship that day and I would have a tracking number I did get a tracking number and when the order arrived the box included only two Mac Minis not the three that I ordered I called usedmac com and was told that the third Mac Mini was shipped separately and that the new tracking number would be updated on my order and the computer would arrive on 2-9-19 The order was never updated to include an additional tracking number and the computer was not delivered I have contacted usedmac com to request a refund for the third Mac Mini that I paid for but was not delivered and I have not heard back yet Very frustrating inaccurate information and inaccurate order processing from usedmac com

I bought a 2006 iMac and waited 3 weeks

I bought a 2006 iMac and waited 3 weeks for it to arrive When it came in I received a 2008 iMac which is not what I ordered I called the number on the website and spoke to a man who tried to convince me to keep the 2008 model He then told me he would ship out the 2006 model on Friday it was Monday and after waiting 3 weeks I was not really interested in waiting longer since I already had a bad taste in my mouth from the way things were handled I asked him about the model I was in possession of currently and he told me he would send a label in the box of the correct model so I could send this one back for some reason I had a bad feeling about this I paid through PayPal so I opened a PP case and have yet to have any responses from the site I also emailed them and called them 2x since then to no avail I had to ship back the computer and PP would only give me a 35 credit which meant I had to pay an extra 20 to ship the computer back on my own dime This website should be shut down

Very poor customer service

I ordered and paid for a computer Two weeks later the computer had still not shipped and absolutely no word from usedmac Horrible business model Be cautious and do not expect much or anything from this company

Scammers

They took my money and I never got my order Simple as that These people took over a week to even ship my order out then even though I paid for FedEx it came up as USPS when shipping out Then after a few days of not receiving the package after seeing the tracking said delivered I email them asking what s up No reply Then about a week later I filed a claim with PayPal and almost instantly they replied to PayPal and escalated it to a dispute basically taking my money Do not buy from them

Do not purchase from them

This business is not serious nor worthy of your time and money I purchased item 661-3593 VIDEO CARD ATI RADEON 9650 256 MB DVI DVI FOR POWER MAC G5 from them and they shipped me a regular 9600 with 128 MB instead To make matters worse the board seems to have defective VRAM as weird patterns appear in both 2D and 3D modes I have tried reaching them by chat and email and I they have completely ignored me about this issue

I purchase a PowerMac G5 2 7 GHZ

I purchase a PowerMac G5 2 7 GHZ processor from them for 155 plus shipping only to receive a refund hours later from them stating it wasn t in stock I rechecked the website and it s in stock but they jacked the price up to 255 STAY AWAY

best Mac seller ever

Best prices and customer service they stand behind products sent me a replacement monitor for free Also discount repeat customer purchases

Bought Macbook air 13 2015 from this

Bought Macbook air 13 2015 from this site last month it was grade A and cheap surprised came with office software installed so happy with this deal it shipped fast also

I bought my mackbook pro 2015 model

I bought my mackbook pro 2015 model that arrived super clean and I was surprised with many free office software install I m a college student and I recommended them with my friends and were all happy with their service Especially since we have distance learning because of the pandemic I definitely recommend here and super surprised