V1ce Reviews

V1CE – V1CE

v1ce.co
3.82
114 reviews
Great Rating
Based on 114 user experiences

Rated 3.82 out of 5 by 114 Happy Customers

52.6%
17.5%
6.1%
6.1%
17.5%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
P

Bad Product Stay Away

Bad product bad software bad customer service Doesn t work as advertised iPhone app is junk and customer service starts with a stiff armed you bought it you figure it out 10 years ago a friend of mine invented a little app for Android phones allowing users to exchange info by touching their phones together This is worse How could they make this worse than a cheap app from 10 years ago Well they did it Don t fall for it Kriszia will not so politely tell you to eff off
J

Poor quality bad service rubbish software

These cards are faulty Within weeks my wooden card started disintegrating and the QR code no longer worked I complained they tried to get me to pay more for a metal one or send a replacement I finally got a refund Appalling service poorly made poorly designed product Stay away
K

Fake reviews

Its interesting how all the positive reviews of v1ce have only ever made 1 contribution to the site Are they legitimate and do they have to provide proof of sale too I wrote a review and its disappeared as v1ce challenged it I provided evidence of sale and its still not published I responded to the email with evidence and I received an auto response asking me to send the information via a contact form This review has been removed V1ce flagged this review because it breaches Trustpilot s Guidelines for Reviewers This Trustpilot provides a slanted view of the truth as there used to be many more negative comments and they all seem to have disappeared Trust Pilot makes it as difficult as possible for a consumer to formally report bad service as is the case for me
S

It has taken a significant amount of

It has taken a significant amount of effort trying to convince customer service the card has never arrived I ve requested a refund twice now for a product I never received After this review was posted they issued a refund The first time it was lost by the carrier so they said they were reprinting it Then they said I refused delivery twice which is ridiculous because I clearly discussed that it had not arrived with them So much for good customer service by blaming the customer when they contact you
D

Very sad and pathetic service

I ordered on September 7 Your team suggested which product should get I approved I received the wrong product on September 27 I asked twice to get the right product I was still waiting for the right product and it is now October 9Now it s October 14 no product no shipping info Nothing Still no response Just automated responses After submitting my last two complaints to get this resolved all I get is an automated rate our service email a week later Very bad very sad Totally pathetic
D

Not recommended at all

I was really looking forward to this product and it took some convincing getting the company I work for on board 4 weeks for cards to arrive stuck in germany 2 weeks After receiving at least 2 of the cards still waiting for the rest The hybrid version is not recommended The contactless is very poor tried on 5 different samsungs and you have to tap the back of the phone on a very specific location which makes it very figity Its not as easy as tap and go Tried on 3 iphones doesnt tap at all Over a week email remain unanswered Some chap messaged via whats but didnt reply We went onto chat only to receive a standard reply All in all the excitement I had looking forward to receiving the card defenatly not worth it better alternative products at a 3rd of the price
J

Would not let me return

Would not let me return iPhone case was is having an issue connecting with other phones Customer service was not helpful
R

Wrong advertising on shipping

They advertised FedEx 3-5 business days and when I asked for tracking number it was a local logistics firm with very poor tracking More than likely this will be lost in the post and I won t receive it I will not recommend this company to anyone
X

Import duties from the UK - outrageous

Yes Brexit happened and yes there is an indication in V1ce T C s that any custom duties are payable by the client Having said this over 100 in duties to import this product to Spain is a ripoff and V1ce should be more transparent about its final pricing I haven t opened the box yet but I am already not liking the product and I recommend that noone buys it before first asking how much are the import duties
A

Unresponsive Customer Service and Delivery Issues

I am highly disappointed with V1ce Card s customer service and delivery I ordered a Bamboo ECO One Card but received a PVC one instead I also did not receive an invoice despite providing my company address for billing I sent three emails to customer support but still got no response

About V1ce

NFC business cards give you the power to instantly transfer data or cause any action on a smartphone. Now you can have the greatest networking, marketing and business tool, all on one streamlined card.

United States

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