AI Review Summary
Based on 98 reviews
Customers consistently report excellent experiences with Valiant, highlighting the professionalism, patience, and efficiency of brokers such as Maisie, John, Thomas, and Ryan. The service is described as fast, transparent, and stress-free, with many clients appreciating the personalized support and successful loan outcomes. A few negative reviews mention issues like misleading offers, high-pressure sales, and persistent spam calls. Overall, the company is widely recommended for reliable and responsive financial services.
What customers love
- Fast and efficient processing
- Successful loan outcomes
Common concerns
- Misleading offers and high-pressure sales
- Persistent spam calls
Last updated 4 weeks ago
C
Crazy Science Boy Lubeck
They will not stop spam calling I have asked to be taken off the call register and they continue to call daily on different mobile numbers It s out of control I got angry today in asking for the calls to stop and received no lie 5 call after this Do not make any contact with this company
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Susi
Bad customer service
Very disappointed I have ring over 7 times and still no response back sent financials thru to Curtis badger never replied even once If I could rate a 0 I would Got told he was no in for the day then called later a man said he will see if his available No customer service I was preapproved for a buiness loan and have no communication back Please educatute your workersI was assured by your workers that answer thr phone I will get a call back nothing at allVery disappointed Also I would like to mentioned the lack of communction went on this particular week for 4 days Not to mention it s happened before for months
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Susi
No customer service skills
Called again to speak to Curtis badger on 16th September No response as usual today is 20thSeptember still waiting on response Don t use valliance go to different business brokers who respond and acknowledge a person If I could rate a 0 I would Educate your workers and word of mouth is not good for your business
C
customer no one
Wasn t any good for me
Not good could not even discuss about my matter
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Liana Gittings
Disappointed with after service
Hi My initial experience with Viliant was quite good However when I have asked for confirming of current interest rate plus amortization schedule I have been given the run around I find this really disappointing These particulars of a loan especially the interest rate should included in the Finance Agreement Schedule but it is not
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L Chan
No Good Customer Service and still on going
Not Good and still on going I have pre-approved car deal that was brought over then there was issues with settlement then another car yard supplier and then another financier is introduced to the mix Michael was spot on broker but still with no car I was given the name Jacob Rang 4 times last week and nobody called me back to date Think they on holidays Somebody should have rang me back instead of saying he is busy now and will call me back soon as he can Now i have been sitting with full insurance cover for over 2 5 weeks on car i still haven t got in my garage Felling Frustrated L Chan
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Candy White
Haven t had much contact yet
Haven t had much contact so far to be able to know whether I would promote your services When I get what I need or at least some information I may be able to give you a better idea
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George
Prefer to deal with one company not get passed around like a rag
In all honesty i am p d off that i was passed off to an affiliate company and wasted so much time getting info together to for Get Credit to have them laugh at me because when i got knocked back for a pissy 15000 00 and asked for what about 5000 00 i was laughed at by the dweeb that called me Are you serious You have never known what it is like to struggle all your life with money I have built up a Business which turned over 190K last Financial selling products i Import from China I have no typing Business Computer skills apart from what i taught myself I have a 994 Credit rating score too and you clowns Get Credit won t lend me money You can jam it up your a i got a Credit Card now and don t have to waste my time begging for a loan even though i have 400K equity in my home I don t blame Valiant finance in any way and they have been very apologetic towards me and the way these clowns they recommended have treated me but if they are going to represent lower class 2nd rate lending companies that make you feel worthless what s the point in offering finance at all
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WindowShoppercustomer
Easy to use
Great concept for businesses who are happy to plug in information and receive their funds fast The rates seem fair and in line with market rates The technology is strong and common across all or most lending institutions who plug in Some businesses will find they need advice of a trusted associate to also exit their loans comfortably however a good initiative
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George
Quick easy service
The service was so fast and efficient I really appreciated the constant communication and emails with the team in knowing where they were up to in the process They really strives to get the best result for me and made it happen quickly