AI Review Summary
Based on 98 reviews
Customers consistently report excellent experiences with Valiant, highlighting the professionalism, patience, and efficiency of brokers such as Maisie, John, Thomas, and Ryan. The service is described as fast, transparent, and stress-free, with many clients appreciating the personalized support and successful loan outcomes. A few negative reviews mention issues like misleading offers, high-pressure sales, and persistent spam calls. Overall, the company is widely recommended for reliable and responsive financial services.
What customers love
- Fast and efficient processing
- Successful loan outcomes
Common concerns
- Misleading offers and high-pressure sales
- Persistent spam calls
Last updated 4 weeks ago
C
customer
I contacted Emilio to organise finance for a caravan trailer I have used Emilio before and he has always delivered for me He s good at his job so I e recommend him to a few people including my brother which got a car loan through him I ll call him again if I need anything Thank you
C
customer
Quick clear and incredibly helpful
Lakshay was incredibly helpful Due to being a young business I was prepared to be met with hurdles but he made sure my lending goals were realistic and it was all really straightforward Lakshay understood my needs from day 1 and I am really happy with the service I received I won t be dealing with anyone else from now on
A
Andrew
Jordan was very helpful and responded
Jordan was very helpful and responded promptly each interaction
C
Customer
We received great customer assistance
We received great customer assistance and advice Lakshay was our account manager and did a great job at understanding our situation providing transparent information and following up to ensure we didn t miss a cut off date
S
Steven Bushby
Shift
After my request for a loan I was responded to very quickly by your rep Nathan The entire process was rapid and professional Very pleased I d like a calm back as to how I make my own payments to the loan please
V
Victoria
Would recommend
Very responsive to our needs and quick to process and implement the facility A very practical approach was taken and they were fast I found some staff much better to deal with than others This minor non performance was noticed and acted upon promptly which made the entire experience a very positive one Would recommend
C
customer
As this was my last attempt
As this was my last attempt Rob willis never gave up although I had to attempt a smaller amount Communication and the stuffing around with paperwork would be the only areas of improvement rob gave me his word so in future if I need anything for my business rob will be my go to man KDA border mowing gardening and maintenance service is on the ball and full steam ahead I m so happy now I just need my loan refinance to go through and woohoo I look forward to dealing with you in the near future
A
Anita
Good level of customer service
Ben was very good at keeping in contact and helping to find me business finance It was done quickly and efficiently
C
Chantelle
Less Stress Loans
We had Charley help us get a loan for our new truck We usually find this experience stressful Charley made it stress free with great communication and understanding Would highly recommend Thanks for your help Charley
C
Chloe
The best experience
We honestly could not have had a better experience Caoimhe handled our request with so much transparency compassion and drive like we have never experienced before The process was so easy and efficient working with Caoimhe she is an absolute legend at her job and we could not have been more appreciative We cannot wait to work with her again in the future