


1 for Opticians Huddersfield Halifax Wakefield Hull
Based on authentic user experiences
ana zigo
6777 reviews
N/A
7 months ago
If you don t want return customer
This was my second time visiting Valli optician and will be last one It was 3 years since last eye check so I booked appointment for check up first appointment was cancelled as there was no optician avalible they were meant to book me in and that never happen so I rebooked on line The test it self was 35 which is pretty standard I originally ordered glasses from their shop but than cancel those 24h later as I wasn t sure with style I choose to get refund was an absolute faf I had to wait for manager and book an appointment to cancel and receive the refund this took over a week to get sorted and looking at the invoice I was also charge 45 because I took glasses from their display I was never told about that charge But I wasn t too fussed as I was getting refund Also once I have ordered my glasses from elsewhere they told me my prescription is not complete as it was missing PD measurement and I had to go back For this I was charged another 35 which is absolutely ridicules as they would have that measurements on their file as I bought glasses from there before but they refuse to give that information and I had to pay for PD Never mind you would expect this to be done when prescription is issued Never mind PD to measure took 2 second with ruler you can purchase on amazon for 5 and reading about I feel like it was not done correctly as lady who did this stood to close Nevermind most optician don t charge for it or is 10 and not 35 as full eye test when I think this should be included in eye test anyway So over all stay away from them there is no care for their return customer and that is why I will never return and hopefully make someone else think twice going there
Emma
6777 reviews
N/A
7 months ago
Excellent service
Excellent service very knowledgeable staff and very thorough Very good choice of frames for everyone
HAR-2210
6777 reviews
N/A
7 months ago
Delighted customer
Very professional service coupled with a lovely friendly atmosphere Good ranges of spectacles to choose from I highly recommend Valli
Gareth Mackenzie
6777 reviews
N/A
7 months ago
Superb customer service
The staff at Valli s have all been great since I started using them but I had a brilliant customer service experience with them this weekend - they truly did go above and beyond and I would like to thank Eleanor and Rachel personally
Mrs j biltcliffe
6777 reviews
N/A
7 months ago
Thank you
Incredible service Phoned 9am with painful burning eyes Saw me at very short notice and extremely helpful and knowledgeable of my dry eye condition Definitely go above and beyond what is expected Thank you so much Zunari Honley branch
Chui Cheung
6777 reviews
N/A
7 months ago
Nothing is too troublesome an excellent service
I have had new spectacles and sunglasses from Valli Opticians Birchwood Warrington for 4 weeks Finally I own glasses that are fitted for my facial features and staying on my nose too I am able to see clearer during driving and in distance vision The service I have was excellent Andrew the optometrist performed all the tests needed explained along my eye condition and provided information on long term care Kath the dispensing optician was polite very patient with my glasses selection and carried out the fitting seamlessly as well as answering my questions The administration staff were also courteous on the phone and in person So glad that I now have an optician service that is dedicated helpful and efficient Perhaps you re looking for an optician I recommend this branch Thank you to the Valli team for what you did
Mr John Jewkes
6777 reviews
N/A
7 months ago
Valli opticians Outwood Wakefield
The service I received at the Outwood Branch of Valli opticians was first class Anita reassured me of all my concerns during her examination and gave me confidence of the way ahead we have to proceed All members of staff were very professional in all aspects of their respective positions and gave me sound advise
Peter Baker
6777 reviews
N/A
7 months ago
Very professional and friendly
I had put off going to a professional optician for years and have made do with cheap ready readers But then my eyesight got worse and driving was getting dangerous I went to Valli used to be called Barradells and I was made very welcome by the lovely friendly staff They have all the latest testing gear and a great range of frames I now have two pairs of glasses one for everyday use and driving plus one for work use Everything is amazingly crystal clear like I was young again At last I can appreciate my 4K television that is pin sharp THANK YOU to all the wonderful team at Valli Cheadle Hulme Precinct you really are excellent
Angela Vincent
6777 reviews
N/A
7 months ago
Extremely welcoming and efficient
Extremely welcoming and efficient staff I had an excellent Eye Test with Zaheera She was very thorough giving clear explanations throughout Lukemaan then guided me expertly through the process of choosing frames I am delighted with my new spectacles which were ready very quickly and also the excellent attention of the staff throughout
Gary Moss
6777 reviews
N/A
7 months ago
Valli Cheadle Hulme
I had such a wonderful experience buying my new glasses at Valli I am a very indecisive man and I was afforded the time to make the right decision over many trying on sessions and because of this I have no buyer s remorse Big thanks to Emily who made the whole experience very pleasant You can tell she loves her job and as a result makes you feel welcome and relaxed Highly recommended