Vehiclesforveterans Reviews

Charity Vehicle Donations for America's Disabled Veterans

vehiclesforveterans.org
3.57
140 reviews
Great Rating
Based on 140 user experiences

Rated 3.57 out of 5 by 140 Happy Customers

42.9%
14.3%
14.3%
14.3%
14.3%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
C

OK in the end

Took way too long to schedule a pick up and then to get documents Everyone we spoke to was friendly and polite but the system seems overwhelmed Our vehicle was not a junker and this influenced the process to some degree
D

Rapid Pickup with no hassles but slow final donation let

We still have not received the final report of how much the car sold for at auction We only received a standard form letter stating 500 with final notice to follow It s been a couple of months Even this email is somehow thanking us for our purchase What purchase
S

Not as smooth as I had expected

All the interactions we had online with the Vehicle for Veterans representatives were good Thorough and informative The part I was not happy about was the pick up The person who came to get the car was nice enough but didn t show any identification no business card and had no paperwork for the transaction I felt like I was literally just giving some stranger my car keys and title as he drove away hoping it was all legitimate It was very unsettling We had owned that car for over 22 years so it was quite special to us If there is some way to improve that part of the process then I would recommend that
S

Honestly seriously disappointed that

Honestly seriously disappointed that you gave me a tax write off for only 500The vehicle ran beautifully Only needed a bit frame work Just disappointed
C

Almost seemed shady

Most of the steps were fine except when the tow driver picking up the vehicle refused to give me any details when asked who to transfer the title to He appeared agitated when I pressed him for the information I nearly declined to let him take it but took numerous pictures of his tow truck business name license plate and the driver When he left I immediately contacted VFV where a representative gave me all the information needed for title transfer That info should be provided up front to prevent the appearance of something being very suspect like I experienced
L

I fealt mislead a bit regarding what I

I fealt mislead a bit regarding what I could write off I thought it would be the KBB value of the car I received a letter saying 500
J

I had to make multiple follow-up phone

I had to make multiple follow-up phone calls to your Headquarters phone reps to get instructions and answer my questions The process was a bit more complicated than I expected
M

Tax Credit was disappointing

I was disappointed by the very low tax credit I received I thought my vehicle was worth between 1500 and 2000 the tax recept was 500 The car was 2004 Dodge Durango 119k miles no rust dents or accident damage Interior was in great condition with no tears or rips and the paint was in great shape Car ran well and had good tires
C

after I set up donation on line I was

after I set up donation on line I was advised I would be contacted by the towing company in 24-48 hours after 4 days I called back and after another 3 days it was sorted out vehicle pick up and paperwork were as promised
C

the process to pick up seemed a little

the process to pick up seemed a little complicated also setting up information would be more comfortable with me going online to fillout my application vs over the phone

About Vehiclesforveterans

Donate your car, boat, truck, RV, motorcycle or any other vehicle to help disabled veterans. Your donation provides support, encouragement and a better life.

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