Verpex Reviews

Web Hosting Services - Secure, Fast And Easy To Use | Verpex

3.89
106 reviews
Great Rating
Based on 106 user experiences
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 106 reviews

The majority of reviews highlight excellent customer support and fast server performance, with many users praising the responsiveness and expertise of specific agents. A recurring theme is the high quality of service and reliability, though some users note increased pricing as a drawback. The overall sentiment is overwhelmingly positive, with only occasional mixed feedback on recent changes.

What customers love
  • Fast server performance
  • Excellent customer support
  • Quick issue resolution
  • Helpful agents

Last updated 2 weeks ago

C

i have hosted website on verpex Web

i have hosted website on verpex Web Hosting Really Bad Services My Website - adsenseeligibilitychecker com is Now Down Continuously Loading Speed is Too Much Slow i have loss My Clients and Business I Purchase This Hosting to see 4 8 rating in Trustpilot but its all reviews are paid Dont Trust anyone customer Supports are too much bakwas service provider Now i am going to shift with another Hosting provider
O

NO communication and NO support

We have been using Verpex since October for our business without any communication they began unprompted server work at 2 30am which has completely broken our website 2 days later and customers still cannot order and Verpex support has been doing nothing but waste our time Our IT team has been trying to make any kind of progress with them with no luck If this is not fixed today we will be looking at new providers and seeking legal action about the loss of business
C

If you re considering using this

If you re considering using this service be prepared for a frustrating ordeal Before you even get started they require extensive human verification that is absurdly complicated process that feels like a privacy invasion It s baffling that a hosting service would demand more verification than a mobile banking app Save yourself the hassle and stick to simpler more secure options
R

Terrible experience and Privacy Concerns

Terrible experience They require your photo ID to activate the product it should have been clear that is required before signing up Besides that they took 3 days to reply a support ticket I don t recommend this headache or have your privacy breached to hire a service that s ridiculous
A

Steer away if your site is email dependant

I have been with verpex for the past 5 years since they acquired shark hosting everything was alright and the operation of my website was fine until they started using spamexperts antispam services and it is if like hell broke loose my website s confirmation emails were getting blocked and bounced back my emails were getting locked and for a business this is unbearable technical support doesn t seem to have a clue on what is going on neither they have full control of the anti spam service they subscribed for so if your site uses smtp mail to communicate with your clients automatically you are doomed I m using moodle platform and it messaging confirmation email notices password change emails etc is a core part of the site s operations I have been in this nightmare for the last week and all they do is to remedy the symptoms not cure the disease
G

Stay Clear

Stay Clear All my websites suddenly started showing 503 errors and now 12 hours on still is showing it Had to move back to an old host as if I didn t my websites would be down 12 hours and counting Support is extremely bad from tickets saying sorry for the inconvenience then another ticket hours later we ve escalated to level 2 to another few hours escalated to level 3 and still nothing is sorted support is slow AVOID
N

Poor migration process

I am there reseller They have poorest migration policy and team To migrate you have to create ticket and they will take 4 to 10 hrs to reply Not recommended at all for those who cannot shift website from one domain to another If you want to shift website from 1 url to another they will not facilitate you
R

Verpex Buyer Beware Proceed With Caution

I have worked in IT for the past 40 years and I have worked with hundreds of IT related companies As the current owner of an IT managed services company we began evaluating Verpex Hosting in April 2023 We had a few hiccups early on but those were quickly resolved Today more than a year and a half later we are in a 3 day old unresolved issue that is crippling our ability to use the services we paid for What you need to know about Verpex Hosting as well as any other service related company is that they are dependent on partner companies whose horrible practices and policies can and often do ruin the best efforts to deliver any degree of acceptable service Verpex Hosting s dependency on ColoCrossing as one of their IT infrastructure providers absolutely ruins any chance of you receiving sustained and reliable services from Verpex Hosting I understand that Verpex Hosting wants to choose the best IT partners so that it can substantiate its claims of delivering the Best Web Hosting However with a chain being only as strong as its weakest link you would be smart to avoid hosting with Verpex Hosting for the foreseeable future
L

Worst support ever

Worst support ever They don t actually read the support ticket so you have to send the same support ticket in multiple times before they will actually do something God forbid something is time sensitive as soon as you tell them that they put you at the bottom of the list
K

Lost a Domain Due to Verpex s system

I recently tried to register the domain rr lu through Verpex right after it expired Despite the whois system showing the domain as available Verpex s system falsely indicated it was still pending delete This prevented me from registering the domain even though I made attempts within the first hour of its expiration Five hours later the domain was taken by someone else despite my being the first to attempt registration I didn t get any compensation from them I think they need to take more responsibility for this

About Verpex

Web Hosting services made for amazing speed, perfect security and 24/7 Expert Support. From Reseller Hosting, Shared Hosting to Dedicated servers .

United States

Visit Website

Own this business?

Claim your profile to respond to reviews, manage your listing, and build trust with customers.

Claim This Business