Vitalenergi Reviews

Friendly and excellent service

Daniel was very friendly and extremely helpful on the first call Helped me out temporarily over the phone and came today to fix permanently Excellent work Very friendly and patiently explained all he was doing

Daniel was very nice and detailed in

Daniel was very nice and detailed in his explanations to me on everything he did and how the unit works I almost feel like an expert myself because of how he patiently explained the whole system and answered my questions Welldone Daniel and it was a pleasure to meet you You deserve 10 stars

Out of hours emergency and excellent service

There was an out of hours emergency in my flat and Vital Energi engineer Daniel Wells was sent to attend to it Before Daniel came he called to ensure he understands the problem and what he can do to help He asked for photos and all information we could give him It turned out that he can t help BUT he didn t stop there He offered an advice and followed up with his supervisors to ensure Vital Energi can attend to the job another day regardless Daniel was more than helpful informative and extremely kind and understanding Other people would probably forget about the issue once they get off the phone but he decided to show compassion in an difficult situation and help out as much as he could I can t be more grateful for the excellent service and also thanks to Sean who actually came in and fixed the issue Well done guys

Daniel Wells from Vital Energy was very

Daniel Wells from Vital Energy was very professional reliable He made his visit to install new parts on time and completed the works without any problems Was a pleasure to meet Daniel at the arranged time Highly recommend Daniel for his work Thanks

Very professional with great advice

Daniel visited today to service my boiler - very professional but also full of great advice to make the most of the system and save money Clearly very conscientious and an asset to the company

Great maintenance service Daniel Wells

Great maintenance service done by Daniel Wells the appointment was arranged to suit my work schedule and done in time and all queries solved I was provided with manual guide to manage any emergency

What can I say about Daniel Wells

What can I say about Daniel Wells Outstanding customer service professional to the point he explained every detail of what he was doing to fix the fault I ve had little to no heating in my property for over two years Within one visit Dan fixed the fault That s first class knowledge of the job

Dan was amazing

Dan was amazing Came all the way from Chelmsford to SE5 Called me in advance to arrange timings and query the issue Was punctual and very informative Fixed the issue and explained it to me Shame he s not a local engineer for me- highly recommend him

Daniel Wells is your go to

Daniel Wells has been amazing in fixing a problem that I have had with my heating and hot water for 2 years I had been recommended by other residents in my block to contact Daniel Vital Energi after we have all experienced issues for the last few years Not only was Daniel promptly onsite he was able to explain what the issue was and was back to carry out the repairs in a couple of days - exactly when he said he would He quickly worked to fix the issues and provided me with an easy to understand PDF guide to how the heating and hot water system works within my flat - that Daniel has created himself Top customer service and would highly recommend