Homenergy | Regionaler Energie Partner | Solar & Wärmepumpe
Based on authentic user experiences
Luca Bi
6733 reviews
N/A
10 months ago
Installation wrong money disappeared so far
The company required the full payment before activating the photovoltaic system After the activation 6 week later came the technician to connect to the municipal energy net and noted that the system was wrong and cannot be connected After several calls and complaints i am still waiting to get a date by when they can fix the problem 5 weeks passed So basically money paid wrong installation no appointment to fix it Thanks for stealing
PaulandAngie Smith
6733 reviews
N/A
10 months ago
Stay away - lies and poor service The product is great and installed with
The product is great and installed with care from the technicians But Overall from project start to completion there were a lot of delays despite choosing the company because of the promise of a quick install date Promised install and system functioning by August 2024 as of October 28th 2024 the system is still not online Customer service was not helpful did not return calls their only fast response time was when they were asking that invoices were to be paid Do not believe the quoted installation dates Furthermore they sold us components that were not compatible with the rest of the components they sold us not just once this means the system is simply not as sold without the functions as promised It seemed irrelevant to them that their customer needed to take time off from work to sit at home and wait for installation and deliveries on multiple occasions product was simply not delivered on the days they said meaning another day of work was wasted Only the threat of legal action seemed to slightly accelerate the installation date I am not a person who likes to work like this especially for such a big ticket item
