Wates Reviews

Wates | Development, Construction, Engineering, Property Services

wates.co.uk
3.22
63 reviews
Average Rating
Based on 63 user experiences

Rated 3.22 out of 5 by 63 Happy Customers

47.6%
4.8%
1.6%
14.3%
31.7%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
D

Had excellent service from Amit

Had excellent service from Amit who went above and beyond to try to help resolve a problem with booking an electrician He was super helpful in listening and understanding the situation and providing a solution This was following being cut off the call by Corey another member of staff therefore I really appreciated Amit looking into it further for and taking responsibility showing great customer service
N

Amit from Wates is great

There were some historical issues with a repair taking a very long time to fix but after investigation it was discovered it was caused by a contract ending with my managing agent and Wates Luckily Amit from Wates quickly picked up and has gone above and beyond to help resolve the issue which is on-going He s been very polite knowledgable and informative Although I cannot vouch for Wates a company I can speak very highly of Amit and would give him 5 stars
M

Please stay away from this company

Please stay away from this company I am a former employee they owe me 4220 they employ staff with absolutely no experience no knowledge in positions of responsibility seriously some one will end up getting killed buy this terrible company they are a joke they leave fire door handles loose with no fixings carpet tiles loose ready for someone to trip up there work is absolutely dire
E

Wates group

Wates group group as been out standing the receptionist give customer care they go beyond their work contactors are very tougher with the work they do makes be more proud living in my home
M

Well done

On behalf of my humble family I would like to extend a word of thanks and pride to all of the company s staff and in particular the Mr SURJIT SINGH and the rest of the team 1 JOSH2 WOODY3 DAVE For all what they spent in the past days during which they endured the Weather and Disease surrounding them You have done your duty and much more Well done well done Mohamed AlhajBirmingham Ladywood
C

Plumber booked and on time

Had plumber booked for the 15th of September Wates kept me updated up to the day of the appointment Plumber Donovan did an outstanding job and solved the problem in a few minutes which we couldn t solve Great job no more water leaks Well done Donovan Keep up the good work Wates
R

Have a great experience and customer

Have a great experience and customer service with Philasande Mlityalwa an operative from Wates who came to replace and fix my kitchen glasses Really professional respectful and patient with us Dealt promptly with our queries thank you
M

I rang at 2pm on a Saturday

I rand at 2pm on a Saturday Toilet was leaking I got a tx at 3pm telling me someone was on the way the pkeasent Plumber turned up at 4pm he took less than 30 minutes to repair the leak Very impressed Thank You
T

Amit gave excellent customer service

I spoke to Amit from the WATES customer service team He was really helpful patient and took time to understand my concerns that I was reporting He was very organised and sorted out all my repairs with ease
M

Dennis came out yesterday was very

Dennis came out yesterday was very polite and fixed my lock straight away He has been out before and hung two doors up for me he made no mess had respect for my home cleaned up after himself too thank you very nice man

About Wates

The Wates Group is one of the largest family-owned construction, development and property services companies in the UK.

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