Wates Reviews

I ve just had a new kitchen bathroom done with Wates my housing association From the first day of arriving I ve recieved nothing but respect politeness and HARD work from each member of the team Intact they ve all gone above and beyond to get the work done and of high standard I couldn t be happier with the end results They ve come in and cracked on with the jobs cleaned up as much as possible after turned up on time and even worked over Each team member is a credit to the company Scott you have a fantastic team with you and you all deserve the credit given Angela a top lady who got the planning in place and work started quickly I cannot fault these guys in any way whatsoever The end results are truly stunning As for all of these not so nice reviews I certainly wouldn t believe everything you read The team that have been in my home for the past 8 days have been nothing but hard working respectful lads I m very very happy with all work done Thankyou

The young man that came to fix my mothers sink was excellent my mother wishes that she remembered his name He was so kind and considerate to my elderly mother He was very professional and very efficient The Wates Organization are extremely fortunate to have him as employees

After waiting over an hour to get through my call was answered and I want to say how helpful Amit was took the time to listen and rectify issue Wates are lucky to have him on board as after a long wait time I was not in the best of mood but speaking with Amit that was instantly forgotten

Have had to deal with Wates a couple of times now and their customer service has been absolutely commendable I ve spoken with Amit a handful of times and he s always been super helpful A great attitude and and helped to solve my issues promptly

I want to mention the lady answering the phone Tequila she has an excellent phone manner also she s very patient and kind she takes the time to speak to the customer she will get far with her great attitude she s a treasure to her company WATES it makes a big difference Thank you Tequilla

Had an excellent experience today with a super helpful man called Amit who went above and beyond the word helpful Was on hold for about 2 minutes while he sorted out an appointment for me for a problem that had been going on for weeks and within minutes he had sorted it all out Was so thankful I wanted to cry Excellent customer service

Due to a distressed friend of mine I made a cal to Wates and spoke to Amit From the start of the conversation Amit was extremely professional and helpful He explained the situation to me very clearly ad left me confident in his responses Although it did not resolve the situation just him being attentive to my call made the difference to me and my friend Keep it up Amit well done

Had my kitchen ceiling plastered by Jack and a new starter sorry I didn t catch his name Both were lovely very pleasant and had lovely manners and were very professional The work the did is wonderful I cannot fault them They protected my floors cupboards and appliances very well tidied and cleaned up after themselves Both men were Lovely made time to speak to my 4 year old nosey son haha Thank you lads From Sian at 8 attlee Cres

the maintenance man Andy came to my house and made sure that I had my lock installed after waiting two months for he ensured he would not leave my property he left and went searching for part that wasn t easy to find then came back installed it and made sure I was happy with all the work he had doe before leaving he even cleaned all his mess and hover my stairs for me happy customer

I ve actually had a good experience with Wates I had a bathroom leak and the emergency plumber was brilliant From the time I rang my Housing Association to the job being completed was roughly under 3 hours I was absolutely distraught at the time feel silly now but the plumber reassured me it was fine And we even had a little giggle about it Even during these difficult times we made sure everyone was 2 meters apart Can t fault the service at all