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Andrea
Thanks for a great service and a great
Thanks for a great service and a great price to match
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AI Review Summary
Based on 131 reviews
The majority of reviews are highly positive, praising the company for its extensive product range, competitive pricing, fast delivery, and excellent customer service. A significant number of 5-star reviews highlight the professionalism of the staff and reliable shipping. However, a substantial portion of 1 and 2-star reviews detail negative experiences, including receiving wrong or faulty items, poor communication, delayed deliveries, and unhelpful customer service when resolving issues. Some neutral 3-star reviews note mixed experiences where problems were eventually resolved.
What customers love
- Competitive pricing
- Excellent product range
Common concerns
- Faulty items
- Wrong items sent
- Restocking fee
Last updated 2 months ago
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DJ Mat Shaw
Brilliant company topped with excellent
Brilliant company topped with excellent customer services delivery company let them down twice so didn t get next day delivery on spending almost 700 on something urgently required but got delivered in the end Can t fault them so far
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Chris Strain
The best of the best for dj equipment
Excellent customer service Competitive pricing frequent updates on your order and next day recorded delivery on your items I wouldn t go anywhere else for dj equipment
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MR LEE KNIGHTS
Great
Great Fast delivery
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Martin
Alpha Theta DDJ GRV 6
Bought the Alpha Theta DDJ GRV6 from Westend Dj great price and really fast delivery absolute pleasure to deal with and would certainly buy again
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Justin Hay
Everything was perfect in my interaction with these guys
Brilliant to be able to promptly speak to a human about stock availability Super friendly and helpful Quick very reasonably priced shipping turnaround Item exactly as shown on the site Everything was perfect in my interaction with these guys
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Nicolas
Best DJ shop in London with the most
Best DJ shop in London with the most experience too Been shopping there since 1991 lovely staff always a pleasure doing business there They know their stuff they know the DJ scene club scene too
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Mr Christopher Henderson
Excellent customer service
Excellent customer service Fast delivery over they phone the staff were v helpful offering advice on how equipment works etc I shall be ordering again from them Ty from Djhendy187
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Chris
Great service from WestendDj
Great service from WestendDj Contacted me when sort after Pioneer item was back in stock Purchased straight away and it was delivered within 48 hours Would highly recommend buying from this company
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Sally Redman
Bought for my Husband birthday
Bought for my Husband birthday The deal we got was the best on the current market for Technic s 1210 mixer Excellent service Delivery spoilt the surprise via DPD awful driver service but I would recommend Westend DJ ltd to anyone Thank you again