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Whisky.Auction: Auctioneer to Buy/Sell Scotch, Whiskey & Spirit Online

whisky.auction
3.68
131 reviews
Great Rating
Based on 131 user experiences

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Rated 3.68 out of 5 by 131 customers

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AI Review Summary Based on 131 reviews

The majority of reviews highlight positive experiences with Whisky Auction, including fast delivery, excellent packaging, and helpful customer service. However, several recurring complaints focus on high commissions and hidden fees that increase the total cost. Some users also report issues with delivery delays and one instance of non-delivery. Overall, customers appreciate the service quality but criticize the cost structure.

What customers love
  • Great packaging
  • Excellent customer service
  • Easy to use site
Common concerns
  • High commission fees
  • Hidden charges

Last updated 4 months ago

P

Incredible service from Whisky Auction team

In the small amount of time that we have been dealing with Whisky Auction we cannot believe the unbelievable service from the auction team I have phoned bugged several staff several times as have been unsure what to do Every single time they have been utterly courteous extremely friendly unbelievably professional and incredibly efficient Service to a level that we have never received before and only sorry that we probably will never use them again as we no longer have items to sell Just fantastic
L

Helpful and informative

Very easy to set up my account staff from initial contact were lovely even when my items were delayed in getting to them due to UPS shenanigans All in all if I ever need to use their services again I will do so happily
S

Probably my favourite Whisky Auction website

Very good website for whisky auction fans The website works very well being able to add private notes to lots is a great feature The team are extremely helpful and accommodating
J

Regular updates on the status of my

Regular updates on the status of my bids enabled me to concentrate on those that I wished to continue to pursue All the items that I won arrived in good time well packaged and in perfect condition
K

Hassle free from beginning to end

Simple to bid just like a live auction You are updated daily on any lots where you have been outbid giving you the chance to bid again If you are lucky enough to win a lot the process of getting the item delivered is taken care of for you All together a simple and hassle free process with the prize of some very good whiskies for those fortunate enough to win
S

Professional easy to use service

Professional easy to use set up from bidding to receipt of goods Packaging and delivery is the best most efficient value for money service we have used
M

Efficient process and your items are

Efficient process and your items are well packaged Also like that you can have a couple of bottles posted for 10 and the miniatures postage costs are relevant to their size weight
B

An interesting and responsive whisky seller

An interesting and responsive provider of whiskies at auction Their delivery service and price is very good The website listing is still a bit strange and searching is more clunky that at least two others I use
H

Professional friendly company

Everyone I ve spoken to or dealt with at this company were so helpful knowledgeable and friendly They picked up bottles with no problem would recommend using them to sell your whisky
J

The right item at the right price with

The right item at the right price with fast safe and secure delivery What more can you ask

About Whisky

The best online whisky auctioneer for buying/selling old & rare Scotch whisky, world whiskey, fine spirits, other alcoholic drinks/beverages, miniatures & memorabilia.

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