Wholelattelove Reviews

Great Personable Service

Mark J took the time to listen to what I wanted expected and helped me choose the ECM Synchronika and Ceado E37s grinder Both of which have performed flawlessly He also advised me as to some accessories and upgrades that I might consider Which I purchased and have not regretted It s nice to have a human being to talk to and provide knowledgeable help and personal insights when considering a major purchase Thanks Mark

Just excellent

Just excellent Quick shipping great packaging and excellent products Lots of informative videos tutorials and easy to access product manuals

Great Service and Products

I called my questions were answered a very kind and patient manner I could not be happier with the service I love my Gaggia classic eco pro

Great Customer Service

Great customer service Answered all my questions prior to purchase and were very helpful with choosing accessories Delivery of my ECM was fast and very well packed Would definitely go back to WLL for future purchases

Great selection of espresso makers and prompt shipping

I was in the market for a home espresso machine so I started watching Youtube videos to get an idea of what s available and to see some comparisons between machines WholeLatteLove has many good videos out there and watching theirs and others helped me narrow down what I wanted WholeLatteLove had my machine in stock but I ordered from them not only because they had what I wanted but because I d already learned a lot from their videos and felt they would provide great support after the sale

Great videos to

The comparison information videos on the site were very helpful so I was able to select a machine that was exactly what I was looking for When the machine arrived I watched the video about how to use it so I was pulling good quality espresso shots after just a couple tries

Problem with the pump pressures on my

Problem with the pump pressures on my profitec 700 requiring a systematic diagnostic elimination of other possible causes and culminating in pump replacement This was efficiently ordered and delivered in 3 days resulted in a successful cure The machine is working perfectly again Your technician Tim was excellent throughout the process He was outstanding in patience knowledge and ability to explain and instruct How lucky you are to have him as an employee

The best customer service experience

I have been a customer for over 20 years The service is the best the technical support always fix all the bugs by phone videos or the last one a zoom conference I highly recommend them